Dependable parts sales professional with team player mentality and focus on maximizing revenue and customer satisfaction. Seeks out opportunities to increase sales and promote customer loyalty.
Talented [Job Title] offering [Number] years of experience as high-achieving salesperson. Passionate about collaborating with team members and customers to satisfy all needs and build brand loyalty.
Dedicated Parts Counter Associate focused on maintaining high standards of compliance and service while exceeding sales objectives. Reliable professional dedicated to overcoming any challenge and supporting all business needs as part of first-rate team.
Skills
Reviewing Deliveries
Invoice Processing
Coordinating Paperwork
Delivery Coordination
Vendor Relations
Inventory Auditing
Ordering Parts
Catalog Familiarity
Problem-Solving Skills
Clean Driving Record
Delivery Order Fulfillment
Critical Thinking
Flexible Schedule
Good Work Ethic
Maintenance & Repair
Conflict Resolution
People Skills
Data Management
Basic Math
Problem Resolution
Organizational Skills
Team Management
Team Building
Friendly, Positive Attitude
Experience
05/2018 to Current
Parts SpecialistAdvance Auto Parts – Bowling Green, KY,
Supported service department by expertly pulling parts and updating records.
Maintained parts system with current order and sales data.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Updated customer and vendor accounts with each purchase to support accurate billing.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Followed standards of care and compliance per company and legal requirements.
Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
Coordinated and executed daily parts deliveries to local businesses.
Assisted [Job title] with cycle counting for inventory control.
Opened crates to replenish stocked items in proper aisles.
Received, examined and reshelved returned parts.
Performed quality control inspections on parts and packaged parts for delivery or sale.
Operated point of sales and parts lookup computer systems.
Placed inventory numbers on parts to properly identify items for counter associates.
Performed complimentary services, battery installation, testing and wiper installations.
Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
Received and stocked incoming merchandise, arranging items in correct locations.
Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
Communicated product expertise and department process improvements to meet organizational goals.
04/2017 to 05/2018
Oil Change TechnicianBriggs And Stratton Corporation – Sherrill, NY,
Documented work performed on repair orders, submitting reports to supervisor for implementation into corporate system.
Rotated tires and checked brakes on vehicles.
Checked fluids and maintenance-related parts and topped off or replaced.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Completed system diagnostics and full automotive troubleshooting and testing.
Communicated with customers regarding status of service work and estimated timeframe for completion.
Proposed repairs, maintenance and upgrade services to customers per upsell guidelines.
Met incoming customers to take down information and answer questions about service options.
Completed [Number]-point inspections on every vehicle to check areas such as brakes, tires and fluids.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Drained motor oil, changed oil filters and greased chassis fittings.
Worked alone or as part of team to handle more than [Number] daily service appointments.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
08/2016 to 12/2017
Auto Parts SpecialistBarrett Business Services – San Jose, CA,
Analyzed productivity reports, discussing with senior management at sales meetings.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Conducted complimentary battery checks, [Type] testing and wiper installations.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Opened crates to replenish stocked items in proper aisles.
Education and Training
Expected in 05/2013 to to
High School Diploma: Sherman Highschool - Sherman, TX, GPA:
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