Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Knowledgeable Parts Specialist skilled at keeping parts organized and serving customers' needs. Works efficiently to restock parts, resolve issues and handle paperwork. Dedicated to satisfying customers and exceeding sales targets.

Dependable customer service agent familiar with wide range of parts manufacturers and available product lines. Supports technicians and customers alike with diverse parts needs. Keeps accurate records and bills parts correctly using Oriellys part system.

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Focused customer service agent well-versed in parts organization, purchasing and delivery management. Excellent leadership, scheduling and problem-solving abilities. Offering 10 years of progressive experience in field.

Talented customer service agent knowledgeable about auto parts, and customer serbice skills. Open and clear communicator with proactive and resourceful approach to keeping incoming and outgoing parts shipments moving smoothly and accurately.

Service-oriented customer service bringing 9 years of experience in construction and linemen with pleasant attitude. Aiming to leverage customer service expertise to fulfill auto industry role with client-focused enterprise.

Experienced customer service with over 9 years of experience in auto industry. Excellent reputation for resolving problems and improving customer satisfaction.

Parts specialist with over 10 years of successful experience in Auto parts and mechanic. Recognized consistently for performance excellence and contributions to success in auto industry. Strengths in auto parts and construction backed by training in auto and construction.

  • Improving customer satisfaction
  • Returns processing
  • Staff Training
  • Operations management
  • Goal Setting
  • Customer Relations
  • Stock management
  • Inventory coordination
  • Marketing promotions
  • Parts ordering and management
  • Reading comprehension
  • Verbal and written communication
Work History
Parts Specialist, 08/2020 - Current
Stewart And Stevenson Middletown, CT,
  • Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
  • Increased store revenue by cross-selling products and upselling services to customers.
  • Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
  • Issued parts to technicians to complete customers' repairs.
  • Satisfied customers with fast, knowledgeable service for Type product needs.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Tracked parts use and charged items to customer accounts for billing.
  • Kept checkout areas stocked with eye-catching merchandise to boost per-customer revenue.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Submitted reports to senior management to aid in business decision-making and planning.
Machanic, 01/2017 - 08/2020
Pacific Asian Consortum In Employment (Pace) Los Angeles, CA,
  • Carried out inspections on over Number small and large capacity generators weekly.
  • Assembled machines and mechanics according to instructions.
  • Supervised general repairs performed by new staff mechanics.
  • Diagnosed and repaired mechanical issues on diesel, natural gas, and propane gensets.
  • Maintained functionality and reliability of engines, machines and systems through regular Timeframe diagnostic checks.
  • Inspected vehicles and evaluated condition of systems, equipment, lights and accessories.
  • Completed full vehicle inspections to check for leaks, damage or other issues of concern.
  • Performed routine maintenance and repairs using hand and power tools to maximize reliability.
  • Corrected unsafe conditions in work areas and immediately reported correctable conditions to supervisor.
  • Prepared logs on each repair and maintained customer records for each job.
  • Ordered repair parts quickly to prevent delays in projects and repair work.
  • Replaced damaged, missing or defective parts with new and refurbished components.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Inspected and tested equipment to locate worn and damaged parts.
  • Expertly utilized diagnostic equipment to evaluate mechanical problems in vehicles.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Consulted manuals, technical documentation and repair tree charts for further information prior to conducting fixes.
  • Operated tools, equipment and machinery according to prescribed safety procedures.
  • Produced comprehensive service records of all maintenance and repair tasks for customers.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, maintaining supplies, performing preventive maintenance and calling for repairs.
  • Followed established safety procedures and techniques when working under lifted vehicles.
Construction Worker, 03/2010 - 02/2016
Brassfield & Gorrie City, STATE,
  • Monitored materials inventory and requested items for restocking for each job.
  • Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Provided first class customer service to meet all deadlines with guaranteed satisfaction.
  • Supported customer preferences with basic carpentry work such as installing wooden floors and crown molding.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Provided accurate measurements and estimates for all projects.
  • Enhanced team efficiency and multitasking abilities by effectively using hand tools, power tools and equipment.
  • Loaded and unloaded building materials used for construction.
  • Consulted with customers to understand desires and help each owner meet individual property objectives.
  • Used radios and hand signals to coordinate communication between equipment operators and ground workers.
  • Safely operated mowers, chain saws, electric clippers, sod cutters and pruning saws to clear construction sites, roadbeds and access roads.
  • Measured dimensions of finished workpieces for conformance to specifications, using precision measuring instruments, templates and fixtures.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
  • Performed general housekeeping and cleaning tasks, including, sweeping, pulling weeds, painting and power washing.
  • Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
  • Attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained and repaired facilities, equipment and tools to achieve operational readiness, safety and cleanliness.
  • Handled Type and Type construction tools and machinery to effectively complete Task and Task.
High School Diploma: , Expected in 06/1998
Brandon High School - Brandon, FL

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School Attended

  • Brandon High School

Job Titles Held:

  • Parts Specialist
  • Machanic
  • Construction Worker


  • High School Diploma

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