Parts Specialist Resume Example Company Name

PARTS SPECIALIST

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Skills

Customer service skills
Promotional planning
Complaint handling
Revenue generation
Team building
Administrative support
Customer service

Staff development
Project management
Communications
Supervision
Team management
Process improvement

Experience

Parts Specialist
City, StateCompany Name/Jun 2020 to Current

Supported service department by expertly pulling parts and updating records.
Boosted sales by capitalizing on cross-selling and upselling opportunities.
Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
Maintained parts system with current order and sales data.
Coordinated restocks by working closely with parts manager to fill critical gaps.
Updated customer and vendor accounts with each purchase to support accurate billing.
Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
Kept parts neatly stacked and ready for purchase to boost sales.
Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Production Worker
City, StateCompany Name/Jun 2016 to Jun 2019

Operated hand trucks, forklifts and scissor lifts.
Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
Set up and operated production equipment according to daily work orders and safety procedures.
Moved items between machines, conveyors and transport equipment based on current production needs.
Attended all company-offered training sessions to improve skills and learn operation of new machines.
Monitored processes to avoid overloading and keep machinery functioning properly.
Helped machine operators set up and tend equipment to complete runs.
Managed OSHA-mandated recordkeeping and accident analysis paperwork.
Analyzed job and worksites and reported on hazards, recommendations and successful corrections.
Provided daily updates to project managers, foremen and contractors on safety behaviors and operational enhancements.
Completed permit and safety inspections for workplaces on strict timelines.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Performed site evaluations, customer surveys and team audits.

Store Manager
City, StateCompany Name/May 2006 to Dec 2014

Minimized financial discrepancies by accurately controlling monthly operations budget.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Hired, trained and managed team of 5 associates, including evaluating performance and enforcing disciplinary actions.
Assessed, optimized and elevated operations to target current and expected demands.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Oversaw inventory management with cycle counts, audits and shrinkage control.
Secured store perimeter and enforced procedures to minimize losses and protect store assets.
Processed shipments and maintained stock shelf organization.
Updated store pricing, signage and merchandising based on current promotions.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Wrote order supply requests to replenish merchandise and submitted to Operations Manager for sign-off.
Wrote order supply requests to replenish merchandise and submitted to [Job title] for sign-off.
Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
Built loyal customer base by delivering excellent service and stocking in-demand products.
Prioritized sanitation, safety and health standards in work areas.
Greeted and assisted all customers daily in high-traffic retailer.
Coordinated sales reports, reconciled accounts and made bank deposits.
Oversaw daily cash register operations and cash management.
Oversaw inventory tracking, management and physical inventory counts.
Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
Counted cash drawers and made bank deposits.

Education and Training

Automotive MechanicsVernon CollegeJan 2013City, State

High School DiplomaVernon High SchoolMay 2002City, State

Resume Overview

School Attended

Vernon College
Vernon High School

Job Titles Held:

Parts Specialist
Production Worker
Store Manager

Degrees

Automotive Mechanics
High School Diploma

Parts Specialist Resume Example

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