(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

  • Customer service skills
  • Promotional planning
  • Complaint handling
  • Revenue generation
  • Team building
  • Administrative support
  • Customer service
  • Staff development
  • Project management
  • Communications
  • Supervision
  • Team management
  • Process improvement
Education and Training
Vernon College Vernon, TX Expected in 01/2013 : Automotive Mechanics - GPA :
Vernon High School Vernon, TX Expected in 05/2002 High School Diploma : - GPA :
Stewart And Stevenson - Parts Specialist
Grand Junction, CO, 06/2020 - Current
  • Supported service department by expertly pulling parts and updating records.
  • Boosted sales by capitalizing on cross-selling and upselling opportunities.
  • Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
  • Maintained parts system with current order and sales data.
  • Coordinated restocks by working closely with parts manager to fill critical gaps.
  • Updated customer and vendor accounts with each purchase to support accurate billing.
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
  • Earned reputation for good attendance and hard work.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Marmon Holdings, Inc - Production Worker
Highlands, TX, 06/2016 - 06/2019
  • Operated hand trucks, forklifts and scissor lifts.
  • Calibrated and adjusted equipment using tools such as calipers, micrometers, height gauges, protractors and ring gauges.
  • Set up and operated production equipment according to daily work orders and safety procedures.
  • Moved items between machines, conveyors and transport equipment based on current production needs.
  • Attended all company-offered training sessions to improve skills and learn operation of new machines.
  • Monitored processes to avoid overloading and keep machinery functioning properly.
  • Helped machine operators set up and tend equipment to complete runs.
  • Managed OSHA-mandated recordkeeping and accident analysis paperwork.
  • Analyzed job and worksites and reported on hazards, recommendations and successful corrections.
  • Provided daily updates to project managers, foremen and contractors on safety behaviors and operational enhancements.
  • Completed permit and safety inspections for workplaces on strict timelines.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Performed site evaluations, customer surveys and team audits.
Trane Technologies Plc - Store Manager
Kissimmee, FL, 05/2006 - 12/2014
  • Minimized financial discrepancies by accurately controlling monthly operations budget.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Hired, trained and managed team of 5 associates, including evaluating performance and enforcing disciplinary actions.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
  • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
  • Oversaw inventory management with cycle counts, audits and shrinkage control.
  • Secured store perimeter and enforced procedures to minimize losses and protect store assets.
  • Processed shipments and maintained stock shelf organization.
  • Updated store pricing, signage and merchandising based on current promotions.
  • Met budget targets by controlling expenses and eliminating wasteful behaviors.
  • Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
  • Wrote order supply requests to replenish merchandise and submitted to Operations Manager for sign-off.
  • Wrote order supply requests to replenish merchandise and submitted to [Job title] for sign-off.
  • Managed store appearance, including merchandising and displays, signage, decorations and cleaning.
  • Built loyal customer base by delivering excellent service and stocking in-demand products.
  • Prioritized sanitation, safety and health standards in work areas.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Coordinated sales reports, reconciled accounts and made bank deposits.
  • Oversaw daily cash register operations and cash management.
  • Oversaw inventory tracking, management and physical inventory counts.
  • Managed sales, reconciled cash and made bank deposits while performing store opening and closing duties.
  • Counted cash drawers and made bank deposits.

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School Attended

  • Vernon College
  • Vernon High School

Job Titles Held:

  • Parts Specialist
  • Production Worker
  • Store Manager


  • High School Diploma

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