Meticulously organized Parts Salesman with comprehensive knowledge of thousands of parts and range of uses in numerous circumstances. Reliable source for customers of varying needs. Customer-centric and service-minded employee with approachability and outward-facing patience and generosity. Also versed in Overseeing warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Skills
Returns processing
Till counting
Vehicle operations knowledge
Verbal and written communication
Staff Training
Team collaboration
Supply orders
Report generation
Parts ordering and management
Inventory coordination
Customer relationship development
Business Development
Attention to Detail
Pricing Inquiries and Validation
Reliable and Responsible
Motivated Team Player
Payment Processing
Safety Procedures
Customer Relationships
Stocking and Replenishing
Productivity and Time Management
Warehouse Coordination and Support
Adaptable and Flexible
Problem Solving
Quick Learner
Work History
09/2020 to Current
Parts SpecialistRdo Equipment Co. – Rancho Dominguez, CA,
Tracked parts use and charged items to customer accounts for billing.
Reached out to vendors outside usual network to find parts not available from traditional sources.
Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
Issued parts to technicians to complete customers' repairs.
Increased store revenue by cross-selling products and upselling services to customers.
Served customers in-store and by telephone to answer questions and place orders.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Stocked and managed stock of parts.
Ordered parts from various distributors to fulfill demands.
Completed all sales and service documentation for customer and business records and provided receipts of purchase.
Maintained clean and neat parts counter and sales floor.
Trained and mentored junior employees on regulations, best practices and performance strategies.
Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Adhered to company guidelines for performance and compliance.
Conducted cash handling, credit card transactions and register closeout at end of business day.
Recommended alternative parts if necessary and taught customers fundamentals of part modification and [Equipment] repair.
Organized parts storage and stocked inventory according to established guidelines.
Assisted customers in finding appropriate parts promptly.
Researched vehicles and parts via physical catalogs and electronic means.
01/2016 to 08/2020
Team LeadAce Hardware – Mentor, OH,
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Managed schedules, accepted time off requests and found coverage for short shifts.
Tracked receipts, employee hours and inventory movements.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Continuously checked products for quality assurance according to strict guidelines.
Operated material moving equipment to move heavy loads and maintain production levels.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Took on additional job duties during unexpected backlog, resulting in meeting project target date.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Set up and calibrated machinery to meet specific production requirements and meet desired tolerances.
Participated in cross-functional team-building activities.
Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Trained new team members by relaying information on company procedures and safety requirements.
Handled fright and parcel shipment schedules, return and transfer processes and oversight of daily warehouse operations.
Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Acted as liaison between company departments and warehouse teams.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.
Oversaw daily operations and shipping and handling processes.
Supervised warehouse operations by managing employees during shifts.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Adhered to industry best practices for warehousing, material handling and documentation.
Double checked records, daily reports and inventory transactions to identify and correct variances.
Managed resource allocation and scheduling of employees.
Collaborated with management to implement new initiatives and policies and achieve benchmarks for production, quality and safety.
Trained employees on equipment operation and safety protocols.
Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Kept corporate departments and customers updated on critical shipments.
Researched developments in applicable regulations to advise management on necessary changes to company policies.
Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
Maintained tidy and clean work areas to promote optimal productivity and safety standards.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Compiled reports of cost factors such as labor, production and equipment.
Coordinated efficient organization, palletizing and transportation of completed packages.
Verified incoming products and checked delivery totals to keep system records current and accurate.
Conducted interviews by following stringent guidelines and confidentiality laws.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Safely and securely loaded items to prevent damage during transport.
Tracked accumulated hours and dollar amounts charged to each client job to calculate client fees for professional services such as legal or accounting services.
Supervised and trained new staff in performing census.
Kept work areas neat, clean and free from debris.
Unloaded deliveries from trucks in prompt fashion.
Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Transported merchandise pallets to move in warehouse.
Moved cardboard, plastic ties and other debris from unboxing to trash.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Picked and packed order items.
09/2013 to 01/2016
General Service TechnicianCircle K Stores, Inc. – Phenix City, AL,
Evaluated systems according to predetermined checklist and noted issues.
Cleaned and lubricated parts to keep equipment operating at peak performance.
Applied knowledge of standard equipment and manufacturer repair guidelines.
Reviewed technical documentation to complete equipment maintenance and repair.
Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
Inspected equipment to diagnose operational issues.
Explained diagnostic findings to customers and outlined repair or service options.
Completed routine tasks such as tire rotation and balancing, oil changes and brake services.
Adjusted original installation plan and reviewed installations for compliance with local codes and good operating practices.
Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Adhered to safety protocols and policies to reduce workplace hazards.
Performed maintenance duties and safely handled chemicals and solutions.
Education
Expected in 06/2016
High School Diploma: Elk River Senior High School - Elk River, MN GPA:
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