, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
- Ordering parts
- Vendor relations
- Inventory auditing
- Invoice processing
- Technical acumen
- Coordinating paperwork
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- Reviewing deliveries
- Catalog familiarity
- Problem-solving skills
- Delivery coordination
- Delivery order fulfillment
- Complaint handling
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12/2021 to Current Parts Specialist Cummins – Anchorage, AK,
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Supported service department by expertly pulling parts and updating records.
- Maintained parts system with current order and sales data.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Received, examined and reshelved returned parts.
- Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
- Opened crates to replenish stocked items in proper aisles.
- Placed inventory numbers on parts to properly identify items for counter associates.
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Coordinated and executed daily parts deliveries to local businesses.
- Followed standards of care and compliance per company and legal requirements.
10/2017 to 12/2021 Parts Specialist Cummins – Arlington, TX,
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs.
- Supported service department by expertly pulling parts and updating records.
- Maintained parts system with current order and sales data.
- Coordinated restocks by working closely with parts manager to fill critical gaps.
- Updated customer and vendor accounts with each purchase to support accurate billing.
- Received and stocked incoming merchandise, arranging items in correct locations.
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone.
- Operated point of sales and parts lookup computer systems.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model and year.
- Performed quality control inspections on parts and packaged parts for delivery or sale.
- Assisted Parts Manager with cycle counting for inventory control.
- Gathered pertinent information to place orders for Service department, customers and Automotive mechanics.
- Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
- Tracked performance targets and sales metrics of sales team to monitor productivity.
01/2016 to 06/2016 Parts Delivery Driver Western States Cat – Pendleton, OR,
- Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
- Logged deliveries and pickups and quickly loaded and unloaded deliveries.
- Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
- Built rapport with local store owners and key customers to promote repeat business.
- Unloaded and organized inventory received from manufacturers and distribution centers.
- Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
- Delivered and picked up merchandise such as auto parts, tires and accessories.
- Loaded and unloaded goods to and from delivery vehicle.
- Pulled and staged parts for customer deliveries.
- Planned efficient routes in order to meet daily demands.
- Picked up unused or defective parts from customers.
- Collected payments from customers and checked parts for accuracy by comparing to invoice description.
- Checked merchandise for damage and labeling.
- Collected and documented customer payments.
03/2012 to 09/2014 Loss Prevention Associate Ross Stores, Inc – Fort Worth, TX,
- Identified potential shoplifters and alerted management.
- Maintained store compliance with physical security schematics to protect assets.
- Monitored and supervised customer's activities in store to detect signs of attempted theft.
- Responded calmly and promptly to emergency conditions, safety hazards and threats to life or property.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
Expected in 08/2013 Vocational: Automotive Repair And Refinish
Universal Technical Institute/Northern California - Sacramento, CA
GPA:
Expected in 06/2013 GED:
Roseville Adult School - Roseville, CA
GPA:
Expected in 12/2005 High School Diploma:
Papakura High School - Papakura - Auckland, New Zealand ,
GPA:
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