LiveCareer-Resume

parts manager resume example with 19+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Skills
  • POS systems operations
  • Staff Training
  • Promotional planning
  • Purchasing oversight
  • Returns processing
  • Improving customer satisfaction
  • Staff Management
  • Customer Relations
Education
Lake Michigan Catholic High School ST.Joesph Michigan , Expected in 05/1976 High School Diploma : - GPA :
Work History
Ciocca Dealerships - Parts Manager
Philadelphia, PA, 04/2017 - Current
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
  • Mitigated financial discrepancies by managing parts, damaged goods and back orders.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Rearranged parts department to better serve changing trends through seasonal and customer needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Moved new parts to designated bays for deliveries using pallet jacks and forklift equipment while overseeing safety procedures.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • I have gone through the Reman courses for identifying good cores or bad cores and how the Reman program works and the benefits it can offer the customer .
Consolidated Supply Co. - Service Planer
Boise, ID, 08/2015 - 01/2017
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Demonstrated increased knowledge of company products and equipment.
  • Streamlined machine repair processes to minimize day-to-day downtime and increase overall productivity.
  • Facilitated maintenance team training procedures to align with company standards.
  • Scheduled machine repairs and handled warranty claims
  • Order parts need to do repairs before machines were brought to shop for repairs
Ciocca Dealerships - Parts Counter Sales Person
Quakertown, PA, 10/2007 - 01/2015
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Completed all sales and service documentation for customer and business records and provided receipts of purchase.
  • Inspected parts for defects, removing damaged parts and replacing with new ones.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and damaged issue.
  • Stocked and managed stock of parts, verifying all properly and ready for purchase.
  • Reviewed current processes and procedures and implemented proactive adjustments to maintain quality, service and sales standards.
  • Fulfilled all cashier duties, including cash handling, credit card transactions and register closeout at end of business day.
  • Adhered to company guidelines for performance and compliance.
  • Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
  • Maintained clean and neat parts counter and sales floor.
  • Maintain a 5 STAR facility and contamination protocols for hydraulic hoses and storage procedures
John O'Neal Johnson Toyota - Parts Manager
City, STATE, 05/2001 - 10/2007
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Generated revenue by driving web sales activity and fostering employee performance to achieve sales goals.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and damaged issue.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lake Michigan Catholic High School

Job Titles Held:

  • Parts Manager
  • Service Planer
  • Parts Counter Sales Person
  • Parts Manager

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: