Parts Manager Resume Example Company Name

PARTS MANAGER

Summary

As a dedicated, quality-focused and results-driven management professional, I have built a successful career in the automotive industry by utilizing my strong leadership abilities and sales expertise to generate significant revenue growth. I am now seeking the opportunity to join a company such as yours in a parts manager position. Throughout my career, I have successfully implemented numerous re engineering strategies to turn around inventory controls while effectively managing the bottom line and mitigating risks. Along with my strong organizational leadership abilities and hands-on management experience, my career responsibilities have included operations management, strategic planning, inventory management, organizational restructuring and sales strategy. In addition, I am able to quickly and accurately identify market opportunities and implement effective strategies to increase profits. I am confident that I can leverage my expertise and successes to provide significant value to your organization. I look forward to arranging a time when we can meet in person to elaborate on how I can assist your company in achieving its objectives Highly experienced and results-oriented parts manager with proven success in analyzing and restructuring inventory operations. Recognized for ability to build strong client relationships within the highly competitive automotive industry; consistently surpasses sales quotas and personal objectives. Broad-based knowledge of parts department management; strong P&L track record with proven success in leading and training cross-functional teams. Effective in developing and leading teams; highly successful hands-on management style with expertise in team leadership and process improvement. Demonstrated leadership abilities with excellent interpersonal, communication, negotiation and presentation skills.

Accomplishments

Volkswagen Parts Master Certification (2004 - 2016).
Nichols school of Inventory Management (2000).
General Motors Parts Management University (1993).

Skills

Operations Management * Inventory Controls * Process Improvements * P&L / Budgeting Strategic Planning / Leadership * Customer Relationship Management * Staff Training Parts Procurement * Vendor Relations * Contract Negotiations * Staff Management

Experience

04/2004 to 04/2016

Parts ManagerCompany Name － City, State

Supervise all daily parts / service department operations; manage a team of 5 employees.
Hold full P&L accountability; analyzed costs, expenses and overhead; structure annual budgets and develop monthly forecasting reports.
Implement new project management business processes and productivity improvement initiatives.
Liaise with customers and service departments to meet or exceed customer expectations; resolve all customer issues.
Investigate alternatives to exceed the expectations of employees and customers; recruit, hire, train and mentor staff.
Manage an efficient and profitable parts operation while delivering a 98% RO fill average.
Consistently maintain 0% obsolescence during 6-year tenure and increased overall parts and service sales by more than 200%.
Continuously rank in the top 5 out of 43 Larry Miller dealerships in terms of efficiency, days of supply and inventory control.
Successfully maintained an above-average customer satisfaction rating for a $2.5M Volkswagen dealership.
Increased sales by approximately 300% by conceptualizing and implementing a new accessories department for the dealership.
Maintain first place in CSI for parts and service and 1st place for customer retention.
continued, page 2).

01/2003 to 01/2004

Assistant Parts ManagerCompany Name － City, State

Directed a team of 3 parts / service representatives; motivated sales teams and monitored employee performance.
Managed $400K in inventory; oversaw parts procurement and loss prevention issues.
Analyzed costs, expenses and overhead.
Created and implemented cost-cutting and process improvement initiatives.
Hired and trained service staff.
Managed and resolved all customer issues.
Significantly reduced inventory expenses by developing and implementing new inventory management protocols and documentation procedures.
Planned, created and implemented new internal processes to ensure security in an offsite body shop selling $200K monthly in parts.
Exceeded customer expectations and profitability targets by establishing and implementing aggressive, yet achievable departmental sales goals.

01/1999 to 01/2003

Parts ManagerCompany Name － City, State

Managed all parts and service activity and supervised 4 employees.
Streamlined processes and implemented new parts / service procedures.
Developed strategies to increase wholesale / retail parts sales.
Liaised with customers and service departments to meet or exceed customer expectations; resolved all customer issues.
Consistently averaged $1.5M in Mazda parts sales during 4-year tenure.
Turned around parts department operations to profitability by forming new policies, procedures and inventory controls.
Increased sales by 115% in 2001; consistently achieved monthly sales goals.
Implemented new inventory procedures to reduce expenses and generate additional profits.
Exceeded customer expectations and profitability targets by establishing and implementing aggressive, yet achievable departmental sales goals.
Supervised the move of the dealership's fixed operations twice during tenure - once in 2000 and again in 2003.

Education and Training

2007

GraduateMiller Business Academy

Skills

business processes, Contract Negotiations, Staff Training, forecasting, inventory management, inventory control, loss prevention, process improvement, Procurement, sales, Staff Management, Vendor Relations

Resume Overview

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Parts Manager Resume Example

Resume Score: 90%

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