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Parts Manager Resume Example

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PARTS MANAGER
Professional Summary

Agile and adaptable team leader with exceptional work history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Skills
  • Team Leadership
  • Sales
  • Inventory Control
  • Shipping and Receiving
  • Staff Management
  • Coordinating Paperwork
  • Improving Customer Satisfaction
  • Returns processing
  • Customer Relations
  • Stock management
  • Parts ordering and management
  • Staff Training
Work History
Parts Manager, 08/2017 to Current
Ganley Subaru East – Wickliffe, OH
  • Increased parts dept gross by .37% while boosting parts sales by 78% during 2017-2019.
  • Developed ticketed pricing system, increasing monthly wholesale percentages from -.9% to 15.9 % in two years.(2017-2019)
  • Generated revenue by driving web sales activity and fostering employee performance to achieve sales goals.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Located new vendors with better costs per unit and negotiate favorable terms and pricing structures to reduce company expenses
  • Reduced expense spending by negotiating low-cost inventory for customers to drive increased sales and improve customer loyalty.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Rearranged parts department to better serve changing trends throughout Maintenance and Repair Parts.
  • Processed and reshelved return orders, checking for discrepancies, potential usage and length of return issues.
Aviation Ordinance Technician, 06/2009 to Current
U.S. Air Force Reserves – Vienna, OH
  • Currently hold the rank of E-6 Technical Sergeant ( Non- Commissioned officer)
  • Certified Crew Chief and led 100+ plus successful operations with minimal down time.
  • Maintained EPR (Employee Proformance Report) of 4-5 out of 5 points
  • Coordinated and distributed exposure and contamination control procedures.
  • Maintained, inspected, adjusted and repacked munitions.
  • Completed preventative and reparative maintenance on inspected ordinance
  • Completed all paperwork requirements for each task, including recording maintenance action in inspection logs
  • Maintained orderly and safe work environment by enforcing tool control and FOD awareness, prevention and safety at all times.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Parts Counterman, 05/2016 to 08/2017
Ganley Subaru East – Wickliffe, OH
  • Completed all sales and service documentation for customer and business records and provided receipts of purchase.
  • Ordered parts for customers, repair shops and service department.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Met customer needs by looking up stock numbers and prices for various parts, identifying correct items and placing timely orders.
  • Maintained optimal supply levels by ordering new parts from catalogs and vendor websites.
  • Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
  • Achieved exceptional reputation for quality parts and service by proactively identifying defects and returning rejected items to suppliers.
  • Handled all customer service issues quickly to maintain high satisfaction levels.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
Labor Worker, 02/2013 to 05/2016
Masco Cabinetry – Orwell, OH
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks, including, sweeping, picking up trash, and organizing work place.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Fully cooperated with Supervision and team members to deliver team-oriented atmosphere, which enabled first ever completion of 108 non stop off loads.
  • Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
  • Cleaned, repaired and lubricated equipment on site-specific schedules to maintain performance.
  • Worked with speed and accuracy to consistently meet production standards.
Education
Associate of Arts: Criminal Justice, 02/2016
University of Phoenix - Tempe, AZ
Associate of Arts: Munitions Systems Technology, 11/2017
Community College of The Air Force
Leadership DevelopmentLTD Team
  • Shadowed local business owners day to day to understand their approach to business.
  • Sat in on strategic planning sessions with various business leaders
  • Participated in workflow strategy implementations
  • Attended leadership conferences to strengthen my leadership, management, communication & team building skillsets.
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Resume Overview

Companies Worked For:

  • Ganley Subaru East
  • U.S. Air Force Reserves
  • Masco Cabinetry

School Attended

  • University of Phoenix
  • Community College of The Air Force
  • LTD Team

Job Titles Held:

  • Parts Manager
  • Aviation Ordinance Technician
  • Parts Counterman
  • Labor Worker

Degrees

  • Associate of Arts : Criminal Justice , 02/2016
    Associate of Arts : Munitions Systems Technology , 11/2017
    Leadership Development

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