SEARCH

Parts Manager Resume Example

Resume Score: 80%

Love this resume?Build Your Own Now
JH
PARTS MANAGER
Professional Summary

Agile and adaptable team leader with stellar history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
Skills
  • POS systems operations
  • Sales
  • Scheduling
  • Repair
  • Purchasing
  • Improving Customer Satisfaction
  • Operations management
  • Promotional planning
  • Returns processing
  • Sales coaching
  • Inventory coordination
  • Process improvement
  • Supervision
  • Customer service
  • FORKLIFT equipment
  • AIR TOOLS
  • PLASMA CUTTER
  • MECHANICAL KNOWLEDGE
  • Problem resolution
  • Team building
  • WAREHOUSE MANAGMENT
  • Team Leadership
  • Inventory Control
  • Shipping and Receiving
  • Staff Management
  • Coordinating Paperwork
  • Goal Setting
  • Staff Training
  • Stock management
  • Customer Relations
  • Parts ordering and management
  • Customer relationship development
  • Project organization
  • Team management
  • Business operations
  • OVERHEAD CRANE
  • TORCH
  • POST LIFTS
  • MACHINE MAINTANCE
  • First Aid/CPR
  • Organization
  • DISPATCHING IN BOUND AND OUT BOUND SEMIS
Work History
10/2018 to 03/2020Parts ManagerDickinson Fleet Services LLC | Indianapolis, IN
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Set employee schedules for consistent staff coverage and delegated work assignments based upon experience and strengths.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Bolstered sales and inventory management by effectively controlling daily parts program activities.
  • Reduced expense spending by securing low-cost inventory for customers to drive increased sales and improve customer loyalty.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Analyzed sales trends to follow demands of customers and in-shop needs.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses
  • Move parts around with forklift
  • Read micrometers
  • Was in charge of tool cabinet and bolt bins
  • Was part of safety committee
10/2013 to 10/2018STORE MANGERO'REILLY AUTO PARTS | Anderson, IN
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Created work schedules according to sales volume and number of employees.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Rotated merchandise and displays to feature new products and promotions.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Oversaw employee scheduling to guide operations and secure adequate staffing coverage for busy periods.
  • Developed new store location from ground up by hiring and training efficient team.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team
  • Executed proof of concept strategic initiatives for future goals, including digital signage and guided selling plans.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Achieved consistent budget targets with optimal expense controls and elimination of unnecessary waste.
  • Supervised guests at front counter, answering questions regarding products.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed all aspects of store operations, including organization, maintenance and purchasing functions.
  • Generated repeat business by delivering exceptional customer service and positive engagement.
  • Trained new hires for diverse jobs and kept employees up-to-date through frequent meetings.
  • Cooperated with staff and clients to achieve customer service goals and surpass team objectives.
  • Planned budgets and authorized payments and merchandise returns.
  • Managed, hired and developed top talent to strengthen workflow and productivity.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
11/2003 to 08/2008Shipping SupervisorToyota Tsusho America Inc. | Lafayette, IN
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Investigated and adopted optimal shipping and receiving strategies, selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Conducted training programs with employees to promote familiarity with company products and applications.
  • Managed shipping and receiving activities for company with multiple orders processed daily.
  • Supervised shipping team of 47 forklift employees.
  • Inspected loading operations for improvements in efficiency and safety.
  • Stacked and stored pallets at end of shift to keep warehouse clean and organized.
  • Pulled, verified and packaged items for shipment.
  • Operated forklifts, lift trucks and hand trucks to move items around warehouse.
  • Prepared shipping documents and invoices, processed payments and fielded client questions.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.
Education
GEDElwood High School, Elwood, iN
Certifications
  • First Aid/CPR Certified
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Dickinson Fleet Services LLC
  • O'REILLY AUTO PARTS
  • Toyota Tsusho America Inc.

School Attended

  • Elwood High School

Job Titles Held:

  • Parts Manager
  • STORE MANGER
  • Shipping Supervisor

Degrees

  • GED

Similar Resumes

View All
Parts-Counterman,-Parts-Manager-resume-sample

Parts Counterman, Parts Manager

Pitman, New Jersey