Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable employee that's a quick learner with a strong ability in customer service. Highly organized, proactive and punctual with a friendly attitude.

  • Client Relations
  • Coordinating Paperwork
  • Vendor Relationship Management
  • Conflict Mediation
  • Job Planning
  • Ordering Parts
  • Invoice Processing
  • Hardworking and Reliable
  • Stock Management
  • Problem Solving
  • Microsoft Office
  • Problem-Solving
  • Approachable and Relatable
  • Detail Focused
  • Decision Making
  • POS Systems Operations
  • Multitasking and Prioritization
  • Quickbooks
Parts Manager, 10/2018 to Current
GermainNaples, OH,
  • Established individual parts inventory levels to balance stock for maximum inventory turns.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
  • Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Researched and identified alternative vendors, securing improved pricing for cost-reduction.
  • Received, examined and reshelved returned parts.
  • Controlled daily parts program activities to improve sales and inventory management.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Cashier, 09/2021 to 02/2022
The University Of OklahomaNorman, OK,
  • Helped customers find specific products, answered questions and offered product advice.
  • Operated cash register, collected payments and provided accurate change.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
  • Disseminated information to customers regarding account updates, new service additions and promotional offers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Processed refunds for worn, damaged and broken merchandise.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer questions, provided store information and directed customers to designated store areas.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Recommended complementary and discounted items to customers to increase sales.
Bartender, 03/2019 to 11/2021
Craft Brewers Alliance, Inc.Seattle, WA,
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Balanced daily registers and generated sales reports for management.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Collected and organized daily till totals and tips.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Poured wine, beer and cocktails for patrons.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Completed regular bar inventories and daily requisition sheets.
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Mitigated behavioral issues and liability related to customers' excessive drinking by not serving them any more alcohol or getting a manager or police officer involved.
  • Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Greeted frequent visitors by name and explained new promotions.
  • Coordinated workflow and fostered exceptional service through effective personnel management.
  • Maintained safety and sanitation standards with firm enforcement amongst bar staff.
  • Monitored bar inventory and promptly restocked low items before depletion.
Education and Training
High School Diploma: , Expected in 05/2009
Crawford County High School - Roberta, GA

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School Attended

  • Crawford County High School

Job Titles Held:

  • Parts Manager
  • Cashier
  • Bartender


  • High School Diploma

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