- , , 100 Montgomery St. 10th Floor
- Home: (555) 432-1000
- Cell:
- resumesample@example.com
Hardworking and reliable employee that's a quick learner with a strong ability in customer service. Highly organized, proactive and punctual with a friendly attitude.
- Client Relations
- Coordinating Paperwork
- Vendor Relationship Management
- Conflict Mediation
- Job Planning
- Ordering Parts
- Invoice Processing
- Hardworking and Reliable
- Stock Management
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- Problem Solving
- Microsoft Office
- Problem-Solving
- Approachable and Relatable
- Detail Focused
- Decision Making
- POS Systems Operations
- Multitasking and Prioritization
- Quickbooks
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Parts Manager, 10/2018 to Current
Germain – Naples, OH,
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Researched and identified alternative vendors, securing improved pricing for cost-reduction.
- Received, examined and reshelved returned parts.
- Controlled daily parts program activities to improve sales and inventory management.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Cashier, 09/2021 to 02/2022
The University Of Oklahoma – Norman, OK,
- Helped customers find specific products, answered questions and offered product advice.
- Operated cash register, collected payments and provided accurate change.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Helped with purchases, locating items and signing up for rewards programs.
- Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
- Disseminated information to customers regarding account updates, new service additions and promotional offers.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Verified customer age requirement for alcohol or tobacco purchases.
- Processed refunds for worn, damaged and broken merchandise.
- Processed sales transactions to prevent long customer wait times.
- Answered customer questions, provided store information and directed customers to designated store areas.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Recommended complementary and discounted items to customers to increase sales.
Bartender, 03/2019 to 11/2021
Craft Brewers Alliance, Inc. – Seattle, WA,
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
- Collected and organized daily till totals and tips.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Poured wine, beer and cocktails for patrons.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Planned and coordinated special events to boost customer numbers and profits.
- Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Completed regular bar inventories and daily requisition sheets.
- Arranged bottles and glasses behind bar to make attractive displays.
- Mitigated behavioral issues and liability related to customers' excessive drinking by not serving them any more alcohol or getting a manager or police officer involved.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Neatly sliced and pitted fruit for garnishing drinks.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Greeted frequent visitors by name and explained new promotions.
- Coordinated workflow and fostered exceptional service through effective personnel management.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
- Monitored bar inventory and promptly restocked low items before depletion.
High School Diploma: , Expected in 05/2009
Crawford County High School - Roberta, GA
GPA:
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