Hardworking and reliable employee that's a quick learner with a strong ability in customer service. Highly organized, proactive and punctual with a friendly attitude.
Skills
Client Relations
Coordinating Paperwork
Vendor Relationship Management
Conflict Mediation
Job Planning
Ordering Parts
Invoice Processing
Hardworking and Reliable
Stock Management
Problem Solving
Microsoft Office
Problem-Solving
Approachable and Relatable
Detail Focused
Decision Making
POS Systems Operations
Multitasking and Prioritization
Quickbooks
Experience
Parts Manager, 10/2018 to Current Germain – Naples, OH,
Established individual parts inventory levels to balance stock for maximum inventory turns.
Organized and updated schedules to optimize coverage for expected customer demands.
Maintained high service delivery quality and efficiency by monitoring service writer and technician performance.
Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Researched and identified alternative vendors, securing improved pricing for cost-reduction.
Received, examined and reshelved returned parts.
Controlled daily parts program activities to improve sales and inventory management.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Cashier, 09/2021 to 02/2022 The University Of Oklahoma – Norman, OK,
Helped customers find specific products, answered questions and offered product advice.
Operated cash register, collected payments and provided accurate change.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Helped with purchases, locating items and signing up for rewards programs.
Directed cleaning, trash removal and sanitation procedures to keep aisles and register area organized.
Disseminated information to customers regarding account updates, new service additions and promotional offers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Verified customer age requirement for alcohol or tobacco purchases.
Processed refunds for worn, damaged and broken merchandise.
Processed sales transactions to prevent long customer wait times.
Answered customer questions, provided store information and directed customers to designated store areas.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked closely with front-end staff to assist customers.
Learned roles of other departments to provide coverage and keep store operational.
Recommended complementary and discounted items to customers to increase sales.
Bartender, 03/2019 to 11/2021 Craft Brewers Alliance, Inc. – Seattle, WA,
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Balanced daily registers and generated sales reports for management.
Upsold customers from shelf to premium brands to help boost sales.
Collected and organized daily till totals and tips.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Poured wine, beer and cocktails for patrons.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Trained new bartenders on drink preparation and upselling techniques.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Planned and coordinated special events to boost customer numbers and profits.
Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Completed regular bar inventories and daily requisition sheets.
Arranged bottles and glasses behind bar to make attractive displays.
Mitigated behavioral issues and liability related to customers' excessive drinking by not serving them any more alcohol or getting a manager or police officer involved.
Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
Neatly sliced and pitted fruit for garnishing drinks.
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Greeted frequent visitors by name and explained new promotions.
Coordinated workflow and fostered exceptional service through effective personnel management.
Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Monitored bar inventory and promptly restocked low items before depletion.
Education and Training
High School Diploma: , Expected in 05/2009 Crawford County High School - Roberta, GA GPA:
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