, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Focused employee with experience transporting automotive merchandise with wide knowledge of auto parts. Talented at quickly loading and unloading deliveries without damaging. Professional attitude when interacting with customers. Excellent driving record with valid class E driver's license. Who can help customers find what they need in a timely manner. I will thrive at anything I put my mind too. I will be on time and ready to work every day.
Skills
Locating parts
Managing inventory
Completing minor repairs
Valid class class E license
Cleaning procedures
Receiving payments
Planning routes
GPS and map navigation
Product delivery
Route planning
Understanding of load inventory
Basic automobile mechanic
Lifts up to 100 pounds
Reliable and punctual
Work ethic
Time management
Basic math
Inventory Management
Available parts inventorying
Battery testing
Experience
11/2018 to CurrentParts DriverLithia Motors | Fairbanks, AK,
Delivered and picked up merchandise such as auto parts, tires and accessories.
Loaded and unloaded goods to and from delivery vehicle.
Pulled and staged parts for customer deliveries.
Planned efficient routes in order to meet daily demands.
Picked up unused or defective parts from customers.
Collected payments from customers and checked parts for accuracy by comparing to invoice description.
Checked merchandise for damage and labeling.
Reviewed work tickets and recorded delivery information.
Collected and documented customer payments.
Completed basic maintenance for company vehicle, including checking oil levels.
Handed out weekly and monthly marketing materials.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Logged deliveries and pickups, loaded truck with parts to be delivered, unloaded merchandise for customers and dropped off sales fliers.
Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
Built and maintained thorough knowledge of store products and current promotions, set up marketing displays, stocked shelves and kept store neat, clean and inviting.
Built rapport with local store owners and key customers to promote repeat business.
Unloaded and organized inventory received from manufacturers and distribution centers.
Pulled specific store parts from inventory and occasionally used dollies to load and unload heavy equipment from vehicles.
Assisted do-it-yourself customers between deliveries by reading codes from customer automobiles and installed wipers blades, batteries and light bulbs.
Went 3 years operating motor vehicles without accident.
11/2018 to CurrentCommercial Parts ManagerMatheny Motors | Lost Creek, WV,
Received, examined and reshelved returned parts.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Established individual parts inventory levels to balance stock for maximum inventory turns.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Mentored new sales team members on company standards, customer service techniques and effective sales strategies.
Collaborated with warehouse employees to fulfill orders and communicate customers' special requests.
Researched and qualified businesses to identify leads.
Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
Kept parts neatly stacked and ready for purchase to boost sales.
Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction.
Located and labeled parts to maintain organized inventory of stock.
Used POS systems to receive payment or obtain credit authorization.
Received and delivered hardparts and chemicals to customers across lee summit area.
Took 100+ orders per week worth combined total of $22,000 over telephone, in person and through email.
01/2017 to 10/2018Pit TechLaz Parking | San Mateo, CA,
Changed oil, transmission fluid and filters in vehicles.
Kept shop area neat and clean by removing debris and safely disposing of used oil.
Drained motor oil, changed oil filters and greased chassis fittings.
Rotated tires and checked brakes on vehicles.
Performed automotive preventive maintenance, including changing oil, checking and refilling vehicle fluids and inspecting tires.
Replaced cabin, fuel, air and oil filters and tested vehicle horn and lights.
Checked all fluids and maintenance-related parts and topped off or replaced as needed.
Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Adjusted tire pressure on vehicles and warned customers of leaks and tire damage.
Maintained tools, test equipment and materials, keeping work areas organized.
Performed complete vehicle maintenance inspections, including tires, brakes and all fluid levels.
Answered questions regarding vehicle maintenance and recommended necessary repair work to keep vehicles operating properly.
Communicated with customers regarding status of service work and estimated timeframe for completion.
Lubricated moving parts by injecting grease into springs, universal joints and steering knuckles using hand or compressed-air powered grease gun.
01/2016 to 12/2016PorterBob Sight Ford | City, STATE,
Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
Identified issues affecting safety and brought up to shift supervisor for resolution.
Washed wide range of vehicles each day.
Demonstrated professional conduct with clients to deliver outstanding customer service.
Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
Education and Training
Expected in 05/2013High School Diploma | Belton High School, Belton, MOGPA:
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