Parts Delivery Driver Resume Example Ken Garff

PARTS DELIVERY DRIVER

Summary

Results-focused [Industry] professional with strength in [Skill], [Task] and [Task]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills

Product delivery
GPS and map navigation
DOT regulations compliance
Basic automobile mechanic
Organization and efficiency

[Number] WPM typing speed
Office equipment operations
Meticulous and organized
Multi-line telephone skills
Certified Microsoft Office Specialist

Experience

Parts Delivery Driver | 04/2020 to Current
Ken Garff - Lehi , UT

Handled difficult customer service situations with diplomacy and firmness and delivered friendly and knowledgeable support, resulting in repeat customers and referrals.
Assisted do-it-yourself customers between deliveries, including reading codes from customer's automobile and willingly and effectively installing wipers blades, batteries and light bulbs.
Picked up and delivered automotive parts, equipment, tools and accessories from or to retail customers, wholesale accounts, dealerships, body shops and vendors.
Logged deliveries and pickups [Timeframe], loaded truck with parts to be delivered, unloaded merchandise for customers and dropped off sales fliers.
Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
Loaded and unloaded [Number] trailers each day.
Pulled and reviewed [Number] daily customer tickets to successfully fulfill orders.
Presented customers with bills and receipts and collected $[Amount] worth of payments for goods delivered.
Contacted customers prior to delivery to coordinate delivery times.
Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by [Number]%.
Maintained [Number] long-term customer accounts worth over $[Amount] through exceptional customer service.
Obtained receipts or signatures for delivered goods, collecting payment for services when required.
Verified contents of [Number] daily inventory loads against Bills of Lading with [Number]% accuracy.
Obtained signatures needed to complete and process all paperwork efficiently.
Completed daily pre-trip inspection checklist before first delivery with [Number]% accuracy rate.
Reviewed over [Number] daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
Picked up and delivered cargo in tractor-trailer with expert knowledge of roads, highways and interstates.

Service Porter | 01/2020 to 04/2020
Hendrick Automotive Group - Duluth , GA

Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.
Supported parts department with deliveries and pickups as needed.
Contributed to service ticket writing and tagging of customer vehicles.
Maintained grounds, buildings and organized vehicle lot and storage areas.
Provided transport for customers and dealership personnel
Listened to customer feedback and responded to maintain or improve processes.
Collaborated with staff members to plan training seminars and team-building events.
Coordinated activities of [Job title]s and provided training to improve skills.
Trained employees in proper operational procedures and shared company policies and regulations.
Handled all delegated tasks, including [Task] and [Task].
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Recognized by management for providing exceptional customer service.
Answered [Number] calls per [Timeframe] to answer customer questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Receptionist | 11/2019 to 01/2020
St Therese Home Of New Hope - Shoreview , MN

Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.
Entered data in [Type] software to keep records of [Type] information.
Answered calls to help over [Number] customers each [Timeframe].
Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Prepared packages for shipment by generating shipment invoices and setting up courier deliveries.
Prepared, compiled and filed documents as well as reports presented to various parties.
Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
Managed [Number]-line system to handle more than [Number] incoming calls per day.
Responded to customer concerns and issues by [Action].
Drafted professional business communication, including [Type] and [Type].
Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
Checked [Type] and [Type] documents for proper formatting, grammar and spelling with [Software].
Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
Coordinated and communicated with [Number] clients daily to gather pertinent information.
Oversaw office inventory by restocking supplies and submitting purchase orders.
Took accurate messages for staff and management to facilitate open and speedy communication.
Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number][Job title]s.
Prepared packages for [Type] deliveries and coordinated timely shipments.

Customer Service Cashier | 08/2019 to 10/2019
Paradies Lagardère Travel Retail - Albany , NY

Greeted customers warmly and responded to requests for information.
Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
Welcomed customers, offering assistance to help find necessary store items.
Worked closely with front-end staff to assist customers.
Received product orders, unloaded merchandise and arranged store stock into appealing displays.
Increased sales [Number]% by suggesting specific purchases to customers and [Action].
Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
Restocked [Location] with silverware, straws, napkins and condiments.
Distributed new merchandise efficiently to different departments.
Filled beverages and delivered food to customers by [Action].
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Prepared food, including [Type], [Type] and [Type] items.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Kept check-out areas clean, organized, and well-stocked to maintain attractive store.

Education and Training

Sterling High School - City, State

High School Diploma

06/2019

Houston Community College - City, State

Associate of Business Administration

Resume Overview

School Attended

Sterling High School
Houston Community College

Job Titles Held:

Parts Delivery Driver
Service Porter
Receptionist
Customer Service Cashier

Degrees

High School Diploma
Associate of Business Administration

Parts Delivery Driver Resume Example

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