Service-oriented [Job Title] bringing [Number] years of experience in [Skill] and [Skill] with pleasant attitude. Aiming to leverage [Type] expertise to fulfill [Type] industry role with client-focused enterprise. Spirited [Industry] professional adept at establishing positive rapport with customers, upselling products and building loyal clientele. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting additional accessories. Multitasks to provide individualized service to customers in demanding and high-volume settings. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Skills
Customer relationship development
Parts ordering and management
Inventory coordination
Communications
Customer service
Problem resolution
Organization
Work History
Parts Counter Associate, 12/2019 - Current Ed Napleton Automotive Group – Maplewood, MN,
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses by [Number]%.
Processed and reshelved return orders, checking for discrepancies, potential usage and [Type] issue.
Moved [Type] parts to designated bays for deliveries using [Type] equipment while overseeing safety procedures.
Completed all sales and service documentation for customer and business records and provided receipts of purchase.
Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Read and studied catalogs to identify new market parts and capitalize on emerging trends.
Set up merchandise displays and organized parts on shelves to maximize customer interest and promote overstocks.
Handled all customer service issues quickly to maintain high satisfaction levels.
Maintained excellent attendance record, consistently arriving to work on time.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Handled [Type] and [Type] construction tools and machinery to effectively complete [Task] and [Task].
Collected [Type] and [Type] measurements and marked locations as part of project preparations.
Worked alongside team to accomplish work goals according to schedule.
Operated [Type] and [Type] machines to safely move [Type] materials.
Recognized and reported potential project challenges and assisted with solutions.
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
Used radios and hand signals to coordinate communication between equipment operators and ground workers.
Directed traffic away from hazardous locations, protecting team members and general public.
Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
Worked with speed and accuracy to consistently meet production standards.
Operated equipment such as fork trucks and [Type] cranes to meet challenging daily demands.
Assisted with smooth completion of [Type] work by transporting and organizing materials for [Job title] needs.
Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
Actively attended safety trainings and workshops offered by employer, bolstering overall knowledge of appropriate measures and determining areas requiring improvement.
Contributed to team results in fast-paced [Type] environments.
Organized materials, tools and equipment to supply team members.
Interpreted job site supervisor's orders and technical documentation to complete accurate work.
Used required tools to complete jobs, including hammers, saws, squares, levels and fastening devices.
Monitored machines during operation to detect sounds of malfunctioning or excessive vibration and adjusted machines or replaced tools to eliminate problems.
Observed site safety rules to maximize protections for team members and equipment.
Loaded, unloaded and moved material to and from storage and production areas.
Learned how to complete [Task] and [Task] with minimal supervision, contributing to successful [Result].
Read and understood orders to accurately measure, cut and lay out needed materials.
Efficiently prepared job sites by removing debris and setting up materials and tools.
Operated trowels and sponges to apply grout between joints of tiles and bricks.
Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
Observed all [Type] and [Type] safety regulations on job sites to keep accidents to minimum.
Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Completed heavy labor tasks, including paving roads, hauling materials and digging ditches.
Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
Operated [Type] and [Type] equipment to move materials and promote job efficiency.
Parts Specialist, 01/2007 - 01/2011 Ozinga – Edgerton, Stoughton,
Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
Stocked storage areas with merchandise from new trucks, following bins system accurately to minimize inventory errors.
Served customers in-store and by telephone to answer questions and place orders.
Increased store revenue by cross-selling products and upselling services to customers.
Tracked parts use and charged items to customer accounts for billing.
Issued parts to technicians to complete customers' repairs.
Satisfied customers with fast, knowledgeable service for [Type] product needs.
Handled all customer service issues quickly to maintain high satisfaction levels.
Read and studied catalogs to identify new market parts and capitalize on emerging trends.
Verified shipments against receipts and provided advice to customers about right type of parts needed for specific projects.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
Worked with [Type] customers to understand needs and provide [Type] service.
Education
No Degree: Automotive Technology, Expected in - Pinellas Technical Education Center - St. Petersburg, FL GPA:
GED: , Expected in 10/1999 - Gibbs High School - St. Petersburg, FL, GPA:
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