Parts Coordinator Resume Example

• Completed daily pre-trip inspection checklist before first delivery with 100% accuracy rate.
• Obtained signatures needed to complete and process all paperwork efficiently.
• Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
• Selected and adjusted routes to maximize vehicle fuel economy and decrease delivery times by 100%.
• Inspected and maintained vehicle supplies and equipment such as gas, oil, water, tires, lights, and brakes to ensure vehicles remain in proper working condition
• Presented customers with bills and receipts and collected $xxxx worth of payments for goods delivered.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Delivered parts to customer locations.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Monitored safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
• Managed customer complaints and rectified issues to complete satisfaction.
• Set and optimized employee schedules to secure proper coverage for all shifts.
• Guided employees through routine and complex administrative situations with decisive but motivational approach.
• Evaluated employee job performance and motivated staff to improve productivity.
• Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
• Helped employees perform at peak productivity with morale-boosting programs and motivational techniques.
• Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
• Confirmed transactional data by verifying name and payment information and clearly communicating costs and fees to patrons.
• Cultivated strong customer relations and developed effective customer service standards.
• Managed cash flow of store, including cashier operations, bookkeeping and security.
• Evaluated financial reports and trend forecasts.
• Translated management directives into actionable mandates for front-line staff.
• Handled payment processing duties and provided customers with receipts and proper bills and change.
• Personally addressed and welcomed 100's of guests to business per day, improving overall customer service and engagement.
• Managed team of 25 [cashiers]s and 20 other department's, promoting positive work environment through effective communication, active engagement and hands-on assistance.
• Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to owner on nightly basis.
• Put together schedule for floor staff according to skill sets and coverage needs.
• Mentored new employees on cashiering and customer interaction and delivered constructive feedback to increase understanding of job duties.

Deliverd parts to customer accounts

• Checked in freight
• Answered incoming calls,looked up parts on computer and ordered parts for customers
• Stocked products on shelf,