Part Time Warehouse Associate resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
My commitment to operational excellence within Amazon is what drives me to improve production and quality as well as devise and implement measures to increase productivity while making sure to build a culture of team building at the same time to assure my peers are not only confident but happy as well with our entire process.
Skills
Ability to improve production and quality of work by creating a circle of influence
Quickly adapts to new standards of work
Effectively communicates with a diverse audience of peers and seniors alike
1 .5 years in Associate Safety Committe
Devise and implement measures to increase productivity
Promotes a "lean" culture with fellow associates
Top performing training Ambassador of over 1.5 years
Work History
06/2017 to Current
Part Time Warehouse AssociateAmazon Workforce Staffing – Clarendon Hills, IL,
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Inspected ingoing and outgoing shipments to verify accuracy and prevent errors.
Readied product pallets for optimal storage and shipment, carefully organizing boxes and balancing weight.
Wrapped pallets in shrink wrap prior to loading.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Moved and lifted heavy loads of merchandise using PIT equipment.
Worked safely around moving machinery.
Assembled orders and packed items for shipment, conveying orders to shipping personnel.
Consistently lifted materials weighing as much as 50 pounds.
Streamlined material delivery processes which increased efficiency and reduced downtime.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
Acknowledged multiple safety issues and contacted Safety regarding concerns and for quick resolution.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Moved products of all sizes using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
Volunteered to assist OPS with Problem Solve & Safety projects, demonstrating willingness to learn new tasks and increase skill levels.
Performed inventory control, such as counting and stocking merchandise.
11/2012 to 12/2012
Picker PackerDoordash – Bacliff, TX,
Promoted delivery efficiency by accurately labeling and organizing containers.
Achieved production targets by maintaining high productivity levels and communicating effectively with team members regarding orders and fulfillment.
Minimized waste by strictly following packing procedures and reducing volume of packaging materials used to prepare shipments.
Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Scanned packages and boxes and moved to loading dock for shipment.
Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Checked packing slips and other documentation to appropriately box items requested by clientele.
05/2012 to 08/2012
Head Service CashierSupercuts – Bowling Green, OH,
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Resolved escalated customer disputes with special actions such as discounts.
Maintained stock within optimal levels to meet expected customer and sales levels.
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Monitored self-checkout systems and provided assistance or intervention where required.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Increased customer loyalty and retention.
Helped management develop employee improvement plans to motivate team members to higher levels of performance, skill and efficiency.
Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs.
Educated employees on all job tasks, including register use, merchandising and customer service.
Received and processed customer payments.
Educated customers on promotions to enhance sales.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Served needs of more than 1k customers in busy Casino environment.
Oversaw group of 10 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Directed team of 4 cashiers to maximize performance and deliver exceptional service to every customer.
Assisted customers by answering questions and fulfilling requests.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Displayed new stock and rotated existing products.
02/2012 to 04/2012
Assistant ManagerGameStop – City, STATE,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Monitored employee performance and developed improvement plans.
Submitted reports to senior management to aid in business decision-making and planning.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached team on effective upselling and cross-selling methods.
Trained team members in successful strategies to meet operational and sales targets.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Advanced to keyholder and assistant manager-in-charge in manager's absence.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Communicated with managers of other departments to maintain transparency.
Education
Expected in 06/2009
Certificate of Dental Assisting: Dental Carrington College - Phoenix - Phoenix, AZ GPA:
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