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Paraplanner Resume Example

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PARAPLANNER
Professional Summary

Administrative support professional/paraplanner offering versatile office skills and works with Microsoft Office. Knowledgeable about drafting comprehensive financial plans based on regulations and client best practices. Problem solver who readily acclimates to change and works independently once properly trained. Easily familiarizes self with new systems and operations with eagerness to work hard and learn.

Work History
Company Name - ParaplannerCity, State01/2018 - 02/2021
  • Attended conferences and webinars to further enhance our technology skills allowing for more efficient practices
  • Stayed current on strategies regarding financial planning.
  • Scheduled reviews for clients and prospects to meet with advisor in person, conference call or zoom meetings.
  • Ensured Compliance guidelines and Client Best Interest Practices were being followed surrounding investment and financial recommendations for clients and prospects.
  • Prepared for all account reviews by gathering materials, reports and presentations.
  • Used Morningstar to highlight underperforming stocks or mutual funds in clients' portfolio for advisor to review.
  • Coordinated with wholesalers on annuity or life insurance illustrations for existing clients and prospects.
  • Used in house program to draft proposals for advisors to review prior to meetings.
  • Input annuity orders for exchanges and or new purchases.
  • Generated follow up correspondence to recap essential aspects of meeting notes and recommendations.
  • Processed deposits, withdrawals and payments for clients.
Company Name- Client Service ManagerCity, State03/2013 - 11/2017
  • Maintained day to day operations for the office and provided support for 2 advisors.
  • Greeted clients and prospects professionally while creating a warm and inviting interaction.
  • Cultivated and deepened relationships with existing and new clientele resulting in exceptional customer service.
  • Answered and made phone calls regarding inquiries, scheduling meetings etc.
  • Researched client questions and concerns and proposed solutions in a timely manner.
  • Managed office books, for payroll, expenses, income.
  • Generated meeting prep for all upcoming reviews and sat in meetings for one advisor capturing important details for follow up letters and compliance.
  • Drafted proposals for financial planning clients and prospects for advisor to review.
Company Name - Cashier and Customer Service AssociateCity, State08/2012 - 03/2013
  • Assisted customers complete purchases and find items prompting customer satisfaction, loyalty and referrals for new customers.
  • Processed transactions including credit cards, checks and cash regarding purchases and refunds.
  • Answered calls fielding them to service representatives, office manager, mechanics and boss.
  • Reviewed and reconciled discrepancies between cash drawer, receipts and books.
  • Was diligent in researching the status of customers' orders and initiating prompt callbacks.
  • Processed mail and checks from vendors.
Company Name - Client Service AssociateCity, State03/2004 - 03/2012
  • Interacted with approximately 20+ clients daily either in person or via phone call with a positive demeanor and focus on delivering outstanding client service.
  • Managed office calendar efficiently scheduling meetings and appointments with clients, prospects and wholesalers.
  • Collected confidential financial information from clients and prospects to draft about 200 comprehensive financial plans/proposals for advisors to review annually.
  • Maintained accurate electronic files detailing up to date client data on recent events.
  • Developed long-lasting client relationships based on trust, loyalty and understanding of individual financial planning needs.
  • Maintained day to day office operations.
  • Renewed advisor's securities and insurance licenses when needed.
  • Maintained office books to include payroll, accounts payable and income.
  • Prepared and processed forms for new and existing business.
  • Facilitated ease of doing business especially when helping clients through emotional life events such as death of a loved one.
  • Entered stock and fund trades solely upon verbal request of advisor.
Skills
  • Client Relations
  • Financial Planning
  • Compliance Requirements
  • Account Transfers
  • Money Movement
  • Microsoft Office
  • Annuity Order Entry
  • Integrity
  • Outstanding Work Ethic
  • Prompt
Education
University Of Maryland - East Asian Division
City
General Studies
Anne Arundel Community College
City, State
General Studies
United States Air Force
City
Law Enforcement And K-9 Training
United States Air Force
City
Intelligence Training
Defense Language Institute
City, State
Korean Language
06/1991
Glen Burnie High School
City, State
High School Diploma
Certifications
  • Series 7 - January 2020
  • Series 66 - May 2020
  • GA Insurance, Life, Health and VA - July 2020
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Resume Overview

School Attended

  • University Of Maryland - East Asian Division
  • Anne Arundel Community College
  • United States Air Force
  • Defense Language Institute
  • Glen Burnie High School

Job Titles Held:

  • Paraplanner
  • Client Service Manager
  • Cashier and Customer Service Associate
  • Client Service Associate

Degrees

  • General Studies
    General Studies
    Law Enforcement And K-9 Training
    Intelligence Training
    Korean Language
    High School Diploma

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