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packaging operator resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Personable Customer Service Associate dedicated to providing the highest level of customer service. Outgoing, and efficient with the capacity to multi-task.

Highlights
  • Strong communication skills
  • Flexible schedule
  • Proficient in customer account software
  • Troubleshooting skills
  • People person
  • Proficient with Microsoft Office Suite
  • High customer service standards​
  • Negotiation competency
Experience
06/2011 to 07/2013
Packaging Operator Us Silica Hurtsboro, AL,

With demonstrated packaging knowledge and experience, performed moderate to advanced functions relating to the packaging of drug products consistent with established Current Good Manufacturing Practices (cGMP), customer requirements, and in conjunction with all Standard Operating Procedures (SOP). Operated filler and labeler.  Assisted in troubleshooting process issues. Responsible for the safe and efficient execution of job duties, while ensuring product compliance to established standards.


10/2010 to 01/2011
Model Vacasa Keystone, CO,

Computed sales prices, total purchases and processed payments.

Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.

Recommended merchandise based on customer needs.

Guided customers in choosing items that reflected personal style and shape.

07/2008 to 07/2012
Cashier Michael Kors Tacoma, WA,

Maintained visually appealing and effective displays for the entire store. Exceeded personal sales goals.

Educated customers on product and service offerings.

Offered exceptional customer service to differentiate and promote the company brand.

Built customer confidence by actively listening to their concerns and giving appropriate feedback.

Completed floor replenishment to guarantee size availability and promote customer satisfaction.

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.


08/2005 to 02/2008
Cashier Michael Kors Tampa, FL,

Processed an average of 65 transactions each day in a timely manner.

Helped customers select products that best fit their personal needs.

Answered customers’ questions and addressed problems and complaints in person and via phone.

Helped customers select products that best fit their personal needs.

2005 to 09/2008
Receptionist North American Title Company Glendale, CA,

Verified that information in the computer system was up-to-date and accurate.

Eliminated outdated records by sending the records to be scanned.

Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers.

2013 to 10/2015
Customer Service Representative Clopay Corporation Dayton, OH,
Exceeded monthly sales and upgrade goals.  Provided accurate and appropriate information in response to customer inquiries.  Demonstrated mastery of customer service call script within specified time frames.  Placed orders for new equipment upgrades to enhance customer experience based on customers specific wants interests and needs.  Helped train new representatives when call volume allowed.
Education
Expected in to to
: Massage Therapy
Virginia College - Huntsville , AL
GPA:

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Resume Overview

School Attended

  • Virginia College

Job Titles Held:

  • Packaging Operator
  • Model
  • Cashier
  • Cashier
  • Receptionist
  • Customer Service Representative

Degrees

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