package handler unloader resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations. I am a Diligent Package Handler with highly developed skills in shipping and delivery. Excellent hand-eye coordination and strong active listening skills. I'm also hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. I'm highly organized, proactive and punctual. Works well within team settings. Reliable team member with experience processing payments, helping customers, balancing cash drawers and working within various departments.

  • Inventory control procedures
  • Cycle counting proficiency
  • Package loading
  • Material storage
  • Package preparation
  • Product verification
  • Materials handling and transport
  • Inventory organization
  • Wrapping and boxing
  • Basic math
  • Multitasking
  • Time management
  • Quality control
  • Food safety understanding
  • Price memorization
  • Point of Sale (POS) system operations
  • Table Bussing
  • Relationship management
  • Food inspection
  • Dish preparation
  • Dining customer service
Package Handler/Unloader, 12/2019 to 07/2021
United Parcel Service, UPSCity, STATE,
  • Assisted in loading delivery trucks with prepared packages.
  • Protected company inventory by maintaining and organizing storage areas.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Used scanners to track parcel information, condition or receipt.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Transported furniture and up to 3000 boxes using hand truck.
Cashier Team Lead/Server, 01/2015 to 12/2019
Shanghai Tokyo CafeCity, STATE,
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
FOH Team Member/BOH Team Member, 04/2017 to 04/2019
Bobby's Burger PalaceCity, STATE,
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Conveyed world-class dining experience by explaining menu items thoroughly, taking accurate orders, delivering food courses at just right time and following up for refills or dessert.
  • Earned consistently highest tips by displaying exceptional listening skills and attentiveness and delivering diners' unique preferences every time.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
  • Checked ID of guests appearing under 40 years and seeking to purchase alcohol.
  • Read arriving order tickets, placed onto ticket track and periodically checked cooking times on orders.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Took to-go phone orders from guests following outlined procedures.
  • Verified cleanliness of glassware, china and flatware.
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided items requested by customers, including sauces and drink refills.
  • Processed customers' payments and provided receipts.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Education and Training
High School Diploma: , Expected in 06/2015 to Parkdale High School - Riverdale, MD

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Resume Overview

School Attended

  • Parkdale High School

Job Titles Held:

  • Package Handler/Unloader
  • Cashier Team Lead/Server
  • FOH Team Member/BOH Team Member


  • High School Diploma

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