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Package Handler, Packer, Scanner Resume Example

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PACKAGE HANDLER, PACKER, SCANNER
Summary

Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Team-oriented able to work well in collaborative environments and generate consistent personal sales accomplishments.

Experience
10/2018 - 06/2019Company Name - Package Handler, Packer, ScannerCity, State
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Ensured packages were sealed properly.
  • Used scanners to track parcel information such as condition or receipt.
  • Palletized boxes for easy movement and shipment.
  • Considered specific product requirements and accessibility when managing and organizing storage areas.
  • Identified defective, lost or missing merchandise and promptly reported issues to supervisor.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Affixed accurate labels to customer packages to prevent unnecessary delays.
  • Examined incoming shipments to verify quantity and quality, returning unacceptable shipments to suppliers for refunds or replacement.
07/2015 - 06/2016Company Name - CashierCity, State
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Reviewed completed orders and efficiently bagged for easy carrying and access by customers.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
10/2016 - 03/2017Company Name - Call Center Customer Service RepresentativeCity, State
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Prepared, completed and processed customer account forms and database changes.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Offered product and service consultations and employed upselling techniques.
Activities and Honors

Along with being a new mom i cant forget the things i loved to do for fun or to keep busy or also to just calm down and think. I love Artistic stuff like painting for fun, I do make-up and hair. I also have a love for fashion so i usualy cut clothes and put stuff together its al just fun.

Skills

Merchandising knowledge

  • Cash handling accuracy
  • Active listening
  • Time management ability
  • Customer- and service-oriented
  • POS system operation
  • Energetic self-starter
  • Excellent communication skills
  • Outgoing personality
  • Team player mentality
  • Credit card payment processing
  • Inbound and outbound calling
  • Sales expertise
  • Warehouse operations
  • Working independently
  • Able to lift and carry 50 lbs.
  • Computer skills
  • Social development
  • Creative arts talent
  • Housekeeping abilities
  • Age-appropriate activities
  • Reading skills
  • Sanitation understanding
  • Early childhood knowledge
  • Health meals and snacks
  • Food assembly
  • Food safety
Education and Training
05/2016Meadow Creek High SchoolCityHigh School Diploma
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Resume Overview

School Attended

  • Meadow Creek High School

Job Titles Held:

  • Package Handler, Packer, Scanner
  • Cashier
  • Call Center Customer Service Representative

Degrees

  • High School Diploma

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