package handler resume example with 1+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Very observant, fast, and adaptive learner. I have drive to become great in new jobs and enjoy getting good at new things. I am constantly praised for my work by various managers and adaptive to any changes my managers feel are best.

  • Observant
  • Work Order Following
  • Physical Strength and Stamina
  • Loading and Unloading
  • Team Collaboration
  • Decision Making
  • Equipment Operation
  • Willing to Learn
  • Stacking and Staging
  • Load Security and Guidance
  • Reaction Time and Speed
  • Adaptable to Changing Needs
  • Pallet Jack Operation
  • Problem-Solving
  • Accuracy and Precision
  • Damage Prevention
  • Considerate of co workers
  • Handling all sizes and shapes of packages
  • Quick learner
  • Adaptive
Work History
06/2021 to 06/2022 Package Handler Quest Diagnostics | Duncanville, TX,
  • Picking the belt efficiently while maintaining high scanning percentages and safe egress paths
  • Work with loaders to keep chutes clear and floors IC free
  • Ensuring that loaders are comfortable with loading select IC’s that could be a safety hazard to them, or prevent them from working effectively
  • Assist loading trailers when the IC belt is slow or empty
  • Rescanning packages the were not directly loaded off of the IC belt before they enter the trailers
  • Bringing back IC’s to the correct trailer that were missed by a belt picker in front of me
  • Help other areas of my bank clear the floors of IC’s
  • Neatly organize the IC’s that cannot be immediately loaded to conserve dock space, ensure a safe egress, and make it easy as possible to load them when reasonable
  • Repair damaged packages with a tape gun if possible, or safely isolate a damaged package and alert a manager or QA
  • Fix trailer belly set ups when the IC belt is slow or empty
  • While picking the belt, I notify loaders in my area when there are lights at their assigned trailers, to prevent them from getting too backed up and overwhelmed
  • Clear jams with a push stick when needed
  • Load efficiently while maintaining multiple trailers and limiting lights indicating back ups
  • Built neat and tight walls while avoiding as many gaps and columns as possible
  • Unload at efficient rate to keep scheduled ending time as accurate as possible
  • Be knowledgeable of, and follow ALL safety rules and protocols
  • Be knowledgeable of the daily messages and sort information
  • Give tips to new hires to allow them to improve and work efficiently while still being safe
  • Used forklift and pallet jacks to move, load and unload items.
  • Resolve conveyor system issues by clearing jams and blockages.
  • Palletized boxes to increase movement and shipment efficiency
  • Used scanners to track parcel information, condition or receipt
  • Assist other banks at the end of sorts when mine is clear
  • Be prepared to move locations in the building or change job responsibilities at any time during the sort
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
  • Lifted and slid packages weighing up to 300 pounds on conveyor belts to transport items.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Operated pallet jacks to maneuver products on to load trailers and trucks.
04/2021 to 06/2021 Electronics Sales Associate Actionlink | Denver, CO,
  • Worked with off-site locations to find desired items for customers.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Completed customer's purchase by effectively processing credit and debit cards, cash and personal checks.
  • Approached customers and engaged each compelling conversations through use of effective interpersonal and people skills.
  • Searched store inventory system to determine whether requested products were available.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Educated customers on various product offerings, including entertainment products, enabling better buying decisions.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Used digital register system to ring up customer purchases, process payments and issue receipts.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended merchandise to customers based on needs and preferences.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
  • Communicated with customers about optional offerings, including policies, restrictions and refund policies.
  • Recommended optimal merchandise based on customer needs and desires.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Escorted customers to products and pointed out complementary items to boost store sales.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Educated customers on product and service offerings.
  • Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked to see if requested items were available from store's inventory.
  • Processed credit and debit card payments to complete customer buying experience.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Managed efficient cash register operations.
06/2022 to Current Operations Manager National Express Corporation | Irvine, CA,
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Identified and resolved unauthorized, unsafe or ineffective practices.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Devised processes to boost long-term business success and increase profit levels.
  • Set up dock before every sort to ensure all packages are loaded into correct trailers and customer are updated on tracking.
  • Communicate daily and monthly safety topics to package handlers.
  • Complete daily work rights to evaluate my package handler’s working methods and make sure they’re safe.
  • Use TMS to print out closed trailer details after every shift.
  • Making phone calls to no call no show employees.
  • Coordinate and supervise activities of workers engaged in packing and shipping product.
  • Maintain operations records, such as load rates, dock load control sheets, and safety documents.
  • Use radio and navigate through four different channels to communicate with the suitable people for the requested task.
  • Complete red folder injury document for any injuries on the job.
  • Sorted and delivered materials to different work areas and staff.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
  • Handled day-to-day shipping and receiving overseeing more than 70k packages per day.
  • Coordinated dispatching of many drivers to accomplish daily delivery requirements.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Integrated warehouse operations with existing and new business processes.
  • Managed scheduling and task delegation for 5-15 member warehouse team.
  • Implemented fair and safe strategies to improve processes, systems and behavior.
  • Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
  • Trained and assisted many new team members in technical, physical and interpersonal aspects of job.
  • Lifted and slid packages weighing up to 300 pounds on conveyor belts to transport items.
  • Interpreted hand signals and listened for verbal instruction to determine where materials were to be placed.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Managed warehouse operations and verified proper shipment procedures.
  • Trained new employees on proper protocols and customer service standards.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Supervised over 10 employees on load shift, overseeing efficiency of load rates and scanning accuracy.
  • Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
  • Directed product flow and informed management of delays and challenges, as well as suggested resolutions.
Expected in | Individualized Studies Dakota County Technical College, Rosemount, MN GPA:
Expected in 06/2021 High School Diploma | Roseville Area Senior High School, Roseville, MN GPA:

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Resume Overview

School Attended

  • Dakota County Technical College
  • Roseville Area Senior High School

Job Titles Held:

  • Package Handler
  • Electronics Sales Associate
  • Operations Manager


  • Some College (No Degree)
  • High School Diploma

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