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package handler resume example with 5+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively build loyalty and long-term relationships with customers while achieving all individual sales goals. Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.Cheerful and upbeat Customer Service professional with history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions. Aware Package Handler with experience moving, lifting and sorting packages weighing between 10 and 70 lbs. Committed to maintaining a safe work environment by carefully following all policies and procedures. Adept at handling fragile and hazardous items in a safe manner.

Skills
  • Inventory control procedures
  • Package loading
  • Material storage
  • Cycle counting proficiency
  • Package preparation
  • Inventory organization
  • Planning and coordination
  • Communications
  • Customer service
  • Problem resolution
  • Relationship development
  • Organization
Experience
04/2020 to Current
Package Handler Omni Hotels Atlanta, GA,
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Cleared aisles, swept floors and reorganized inventory to keep warehouse neat and remove obstacles.
  • Resolved conveyor system issues by clearing jams and blockages.
11/2019 to 04/2020
Food Prep Cook Rocket Farm Restaurants Alpharetta, GA,
  • Set up work stations prior to opening to minimize prep time.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Batch cooked food items during peak service hours to minimize wait time.
  • Monitored food product stock and alerted supervisor when items ran low in time to reorder.
  • Followed recipes to maintain restaurant standards and satisfy customers.
  • Kept stations stocked and ready for use to maximize productivity.
  • Cooked food following specific measurements and recipes.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Chopped, diced and sliced ingredients for salads, stir-fries and other dishes.
  • Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Operated all kitchen equipment safely to avoid injuries.
  • Sanitized workstation at end of shift to prevent foodborne illnesses.
11/2018 to 05/2019
Cashier Grove Bay Hospitality Group Coral Gables, FL,
  • Helped customers find specific products, answered questions and offered advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
05/2015 to 10/2018
Cashier /Customer Service Representative Miranda’s Beauty Salon City, STATE,
  • Helped customers find specific products, answered questions and offered advice.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Compiled and updated client data to track payments trends and support accurate accounting.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers.
Education and Training
Expected in 05/2020 to to
High School Diploma:
Northglenn High School - Northglenn, CO
GPA:

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Resume Overview

School Attended

  • Northglenn High School

Job Titles Held:

  • Package Handler
  • Food Prep Cook
  • Cashier
  • Cashier /Customer Service Representative

Degrees

  • High School Diploma

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