Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

I am a hardworking, outgoinging, intelligent, responsible and respectful. I can do anything I put my mind to. I love to learn. I am very kind.

Proactive individual with great organizational skills. Energetic and responsible approach over 2 years working in fast-paced environments. Trusted to handle high-value for fragile merchandise.

Physically fit General Laborer effective at completing projects and tasks on schedule. Consistently follows through with all orders and instructions. Works well in team setting to complete all job related duties, maintain safe working conditions and adhere to OSHA regulations.

Skills
  • Inventory control procedures
  • Package loading
  • Problem solver
  • Merchandise tracking
  • Multi-tasker
  • Very good with people
  • Love to learn
  • Utilize constructive criticism
  • On time
  • Can do anything if I put my mind to it
Experience
02/2020 to 07/2020
Package Handler Quest Diagnostics Oakdale, MN,
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Palletized boxes to streamline movement and shipment.
  • Used scanners to track parcel information such as condition or receipt.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Assisted in loading delivery trucks with prepared packages.
  • Used hand tools and loading equipment, including pallet jacks and two-wheelers.
  • Loaded completed orders on pallets according to delivery numbers.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
05/2017 to 01/2018
Warehouse Employee Fiat Chrysler Automobiles Tipton, IN,
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Navigated powered lift trucks safely to move items throughout warehouse and reduce injury risk.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Positioned products between receiving, storage and shipping areas as part of just in time inventory supply for major manufacturers.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
03/2015 to 05/2017
Front Desk Receptionist Dealer Policy Williston, ND,
  • Cultivated professional relationships with guests through active response and dedicated assistance, improving customer retention.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Secured guest valuables in main safe or individual boxes.
  • Prepared daily shift close reports and balanced cash register to accurately reflect all transactions.
  • Computed guest billings and posted charges to room accounts.
  • Delivered key administrative support to coworkers, taking on additional tasks during peak times.
  • Posted room charges such as food, liquor and telephone calls based on individual customer actions.
  • Worked with manager’s and maintenance men to meet all incoming guest needs, smooth check-in processes and maximize satisfaction.
  • Warmly greeted incoming guests, issuing room keys and providing information regarding policies and amenities.
  • Transmitted information or documents to customers, using computer, mail or facsimile machine.
  • Balanced accounts and conducted nightly audits to keep bookkeeping current.
  • Collaborated with housekeeping and maintenance staff to address and mitigate facility issues.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
  • Created and optimized employee schedules to secure proper coverage for all shifts.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Maintained accurate bookkeeping of important files, ran reports and delivered updates on occupancy and revenues to supervisor.
  • Handled payment processing duties and provided customers with receipts and proper bills and change.
  • Reviewed safety, health and sanitation processes throughout all areas and enforced rules to promote security and safety.
  • Facilitated front desk operations for busy high-volume hotel.
  • Set guest and group reservations and processed check-ins and check-outs.
  • Offered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Received all incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
  • Monitored reservations to track incoming parties and special events.
  • Protected team members and guests from accidents by following safety protocols and proactively monitoring all building areas for hazards.
  • Explained and pointed out property details to patrons, including dining areas, pool, spa and fitness center.
  • Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
  • Drafted and maintained incident reports, daily activity logs and other documents requested by management.
  • Signed for packages, recorded all deliveries and distributed to inter-company personnel.
  • Solved minor customer issues and escalated major problems immediately to the manager
Education and Training
Expected in 07/2013
High School Diploma:
Gahanna Lincoln High School - Columbus, Ohio
GPA:

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Resume Overview

School Attended

  • Gahanna Lincoln High School

Job Titles Held:

  • Package Handler
  • Warehouse Employee
  • Front Desk Receptionist

Degrees

  • High School Diploma

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