I have experience in owning and operating my own business for over 10 years. Managing and supervising Staff, guest's, children and paperwork. I am detail oriented and safety conscious. I am able to multi task and work professionally in stressful and intense situations. My goal is safety, and being a flexible team player.
Skills
Ergonomics and safety training
Focused and detail-oriented
Bloodborne pathogen training
Customer service-focused
Supply inventory management
Quality assurance controls
Decision making skills
Experience
Package Handler, 08/2019 to Current The Realreal, Inc. – Mission Viejo, CA,
Used scanners to track parcel information such as condition or receipt.
Protected company inventory with well-organized and secure storage areas. Keeping Q.A areas and dock clean.
Palletized boxes for easy movement and shipment.
Assisted in loading delivery trucks with prepared packages.
Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
Work with IB. manager to hit T LH. goals daily.
Inspected packages during shift to determine any product or package damage, damaged package reporting.
Disposed of debris properly to avoid contamination.
Communicated with teammates and supervisors about potential hazards and other safety issues on dock to resolve together.
Safety committee member.
Use Q.D.M. daily to optimize business performance.
Offered to assist co-workers duties during busy periods, which led to development of additional skills and improved productivity within warehouse.
Resolved conveyor system issues by clearing jams and blockages.
Currently assisting admin s. and OPS manager in Q.A. department.
Team player and willing to learn and advance with Fedex.
Cross trained with over one year experience with admin. duties in Q.A. and on dock operations.
Housekeeper, 07/2019 to Current Hcr Manorcare Inc. – Hudson, OH,
Collaborated with front desk to respond promptly to all guest requests.
Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Washed and polished glass windows and doors to keep entryways clear and professional.
Responded to guest requests for linens and items quickly, which increased patron satisfaction rates.
Swept and vacuumed floors, hallways and stairwells.
Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
Requested maintenance orders to fix non-working equipment and address any room damage.
Employed deep-cleaning techniques for areas in need of additional sanitation.
Interacted pleasantly with clients and patrons when performing daily duties.
Use equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Childcare Director, 12/2010 to 06/2019 Salina Family Ymca – Salina, KS,
Inspected facility and activities to monitor safety, sanitation and procedures.
Communicated with parents and fostered strong professional relationships.
Monitored compliance with state, federal and company regulations, standards and requirements.
Hired, mentored and monitored qualified childcare staff.
Oversaw daily activities and programs to educate and socialize participants.
Maintained current knowledge of applicable codes and required procedures to optimize learning environments.
Established and enforced modern educational standards to support student needs.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Improved operations by working with team members and customers to find workable solutions.
Earned reputation for good attendance and hard work.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Improved customer satisfaction by finding creative solutions to problems.
Supported ST. Vincent DPaul food department by compiling paperwork and USDA approved meal s.
Housekeeping Supervisor, 04/2007 to 08/2010 State Of Nebraska – Nebraska City, NE,
Scheduled team of housekeepers to maintain efficient staff levels during peak periods, including holidays.
Supervised and supported all new personnel to maximize quality of service and performance.
Placed housekeeping staff on specific shifts and room blocks based on abilities and daily requirements.
Oversaw controls over expenses and inventory for optimal budget tracking.
Created schedules, shift reports and other business documentation.
Ordered housekeeping supplies and guest toiletries.
Supervised employees and developed training programs to ensure maximum performance.
Collaborated with front desk to respond promptly to all guest requests.
Submitted repair requests to maintenance team.
Education and Training
High School Diploma: , Expected in 06/1998 Lethbridge Institute - Lethbridge , Alberta Canada GPA:
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