Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • First aid and safety
  • Client documentation
  • Community integration
  • Community activities
  • Quality assurance controls
  • Medical terminology knowledge
  • Quality program protocols
  • Case management
  • Records maintenance
  • Care plan management
  • Knowledge of state regulations
  • Records management
  • Case management experience
  • Quick problem solver
  • Documentation procedures expert
  • Product sealing
  • Wrapping and boxing
  • Invoice verification
  • Shipping and receiving
  • Inventory organization
  • Materials handling and transport
  • Package loading
  • Material storage
  • Inventory control procedures
  • Cycle counting proficiency
  • Package preparation
08/2017 to 10/2019
Package Handler G.Z.Q.S.O. Sterling Heights, MI,
  • Assisted in loading delivery trucks with prepared packages.
  • Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
  • Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
  • Protected company inventory with well-organized and secure storage areas.
  • Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
  • Palletized boxes for easy movement and shipment.
  • Created reports on packaging activities on a frequent basis to ensure that packaging and delivery information is posted on company database.
  • Ensured packages were sealed properly.
  • Braced, padded and supported shipments to prevent shifting and damage.
07/2015 to 08/2017
Cashier Pcc Natural Markets Burien, WA,
  • Received incoming packages and mail, dispersed parcels, correspondence and shipped outgoing items daily.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
  • Sorted incoming mail and directed to correct personnel each day.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Compiled and updated client data to track payments trends and support accurate accounting.
09/2013 to 02/2016
Optical Technician Ipg Photonics Corporation Davenport, IA,
  • Facilitated optimal [Job title] care by exploring past histories, systemic illnesses and current medications with patients.
  • Read new patient glasses prescriptions with lensometer and noted results for treating physician.
  • Improved fit of patients' glasses and completed basic repairs covered by office warranty.
  • Prepared patients for physicians by conducting tests such as [Type] and [Type].
  • Maintained clean, organized and well-stocked examination rooms by resetting spaces between appointments.
  • Obtained accurate patient histories through detailed interviews and documented information in EHR.
  • Performed clerical duties, including pasting refractor receipts, entering data into spreadsheets and alphabetizing folders and invoices.
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Measured clients and documented information such as bridge and eye size, temple length, vertex distance, pupillary distance and optical centers of eyes.
  • Checked finished lenses for conformance to order specifications, quality and customer needs.
01/2010 to 09/2012
Receptionist Mattel Inc. Houston, TX,
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Worked with supervisory medical staff to review cases and improve care.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Answered and directed incoming calls using multi-line telephone system.
  • Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Took accurate messages for staff and management to facilitate open and speedy communication.
Education and Training
Expected in
: Medical Assistant/Administrative Assistant
Western Career College - San Leandro, CA
Activities and Honors

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School Attended

  • Western Career College

Job Titles Held:

  • Package Handler
  • Cashier
  • Optical Technician
  • Receptionist


  • Some College (No Degree)

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