Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Effective at creating and optimizing training programs for new, professional, supervisory and management positions. Excellent communicator, multitasker and problem-solving abilities. Advanced skills in [Software] with in-depth understanding of training requirements for different departments and levels.

Flexible, ready to learn and contribute to team success.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Knowledgeable training leader with proven skills in program and team management. Successful at evaluating training needs and program operations to make effective decisions.

  • Package loading
  • Shipping and receiving
  • Planning ability
  • Assisting customer’s
  • Quality Assurance
  • Team management
  • Project planning
  • Communication
  • Critical thinking
  • Leadership
  • Team building
  • Safety and compliance
  • Quality Control
  • Friendly, positive attitude
  • Conflict resolution
  • Tagging expertise
  • Weighing and Measuring
  • Package Processing Equipment
  • Team direction
  • Training methods
  • Strategic thinker
  • New employee training
  • Motivational speaking
  • Warehouse operations
  • Team Building/Leadership
  • Maintenance planning
  • Health and safety compliance
  • Troubleshooting and problem solving
  • Quality assurance and control
  • Advertising background
  • Technology
  • Quality assurance controls
  • Client relations
  • Quality assurance controls
  • Materials transport
  • Fleet dispatching
  • Quality control
  • Employee coaching
  • Customer relations
Package Handler, 11/2021 - Current
Quest Diagnostics Storrs Mansfield, CT,
  • Maintained team progress against performance targets by motivating staff and proactively resolving department-level issues.
  • Flex Slide, checking liable, printed reliable, swak, for correct weight, address, ink density, position on paper and registration.
  • Attached PO receipts, packing slips and bill of lading to outbound shipments.
  • Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist package-sorting processes.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Praised and encouraged employees by recognizing tasks completed correctly.
Delivery Driver, 03/2020 - 08/2021
Bunzl Distribution North Las Vegas, NV,
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Answered customer questions regarding shipments.
  • Notified customers of delays to decrease calls to support.
  • Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
  • Handled merchandise in accordance with product handling standards.
  • Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Inspected vehicle prior to and after completing shifts, noting damage or issues in detailed logs.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Maintained telephone contact with supervisor to receive delivery instructions.
  • Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
  • Pulled, staged and arranged as many as 150 deliveries per route.
  • Verified order details at distribution center and customer locations to prevent errors.
  • Navigated and operated 1200-foot truck to deliver 200 deliveries per day.
  • Located and selected merchandise to verify against delivery sheet specifications.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
Package Trainer, 10/2019 - 02/2020
Quest Diagnostics Sturbridge, MA,
  • Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
  • Led training sessions to teach new personnel key job responsibilities.
  • Presented step-by-step job task instructions clearly and offered opportunities to ask questions for clarification.
  • Praised and encouraged employees by recognizing tasks completed correctly.
  • Monitored staff completing work activities to further explain instructions and correct performance issues.
  • Greeted trainees cheerfully and created upbeat atmosphere to increase comfort and advance learning.
  • Mentored team members to succeed and advance within department and company.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Analyzed each department's training needs and developed new training programs based upon data collected.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • I training them how to provide the movement of packages, documents, dangerous goods and/or supply support in a timely, safe and efficient way through effective methods of scanning, loading, unloading, van lines, flex slide, smalls, moving and/or pushing.
Package Handler, 11/2018 - 10/2019
FedEx Ground City, STATE,
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Loaded and unloaded packages from loading dock to trucks.
  • Read and attached appropriate labels and tags to products and packages for identification purposes.
  • Labeled packages and pallets to ensure efficient identification of items.
  • Set up jobs for lines and assisted with printing labels and packaging.
Education and Training
High School Diploma: , Expected in 07/2016
Colegio Jose Antonio Plancarte - Jacona, Michoacan

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School Attended

  • Colegio Jose Antonio Plancarte

Job Titles Held:

  • Package Handler
  • Delivery Driver
  • Package Trainer
  • Package Handler


  • High School Diploma

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