Package Handler Resume Example UPS - San Jose, California

PACKAGE HANDLER

Skills

Food safety understanding
Menu knowledge
High-volume dining
Dish preparation
Table setting arrangements
Service prioritization
Dining customer service
Point of Sale (POS) system operations

Menu memorization
Effective customer upselling
Price memorization
Relationship management
Check payment processing
Table Bussing
Quality control
Food inspection

Education and Training

High School Diploma

De Anza CollegeCupertino, CA

Summary

Hardworking restaurant waitress with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Experience

Package HandlerUPS | San Jose, CA11/2020 - Current

Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
Protected company inventory by maintaining and organizing storage areas.
Palletized boxes to streamline movement and shipment.
Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Assisted in loading delivery trucks with prepared packages.
Used scanners to track parcel information such as condition or receipt.
Attached documents, such as PO receipts, packing slips and bill of lading to outbound shipments.
Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
Operated forklifts and pallet jacks to move, pick up or store products.
Used hand tools and loading equipment, including pallet jacks and two-wheelers.
Moved inventory items using forklift equipment safely to prevent accidents and mishaps.

Restaurant WaiterTay Ho Restaurant | San Jose, CA03/2018 - 11/2020

Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Operated POS terminals to input orders, split bills and calculate totals.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Upsold customers and optimized table-turns to outperform average sales by 50%.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Prepared and served cold, hot and different beverages to guests.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in 2-compartment sink.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Sent orders to kitchen staff by ipad.

Restaurant WaitressNam Vang Restaurant | San Jose, CA10/2018 - 03/2019

Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Collaborated with host, bus person and cook to serve up food and beverage options.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Assisted kitchen staff with food counts by determining number of items required for complete service.

Resume Overview

Companies Worked For:

UPS
Tay Ho Restaurant
Nam Vang Restaurant

School Attended

De Anza College

Job Titles Held:

Package Handler
Restaurant Waiter
Restaurant Waitress

Degrees

High School Diploma

Package Handler Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

Similar Resumes