Outgoing individual with well-honed organizational, Manging and Book keeping skills. Enthusiastic and team-driven with 5 years of experience working in busy food industry environments.
Skills
Logging Paperwork
Package Unloading
Sorting
Material stacking
Lifting and sorting
Package scanning
Unloading Cargo
Cleaning
Hazardous Material Handling
Labeling and boxing
Loading and unloading
Work History
Package Handler, 04/2020 to Current G.Z.Q.S.O. – Shelby, MI,
Loaded, unloaded and sorted cargo as part of accurate and efficient 3:00 am-9:00 am shipments.
Used hand-held scanners and physical logs to accurately track item movements.
Office Administrator, 05/2014 to Current Fedex – Jackson, TN,
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
Maintained open communication with customers to foster positive relations and provide updates on There books and Tax issues.
Properly compiled and distributed reports and contracts, auditing data prior to shipping to promote accuracy.
Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
Played key role in achieving and maintaining top client satisfaction and retention by maintaining project deliverable accuracy and alignment with specifications.
Trained new employees on administrative procedures, company policies and performance standards.
Assisted in proper processing of up to 4 bookings monthly, encompassing multiple representatives.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Assisted in training temporary employees for special projects, ensuring readiness, service quality and efficiency.
Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using My tax and quickbooks.
Manager, 11/2014 to 12/2019 Otg – Arlington, VA,
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Cross-trained existing employees to maximize team agility and performance.
Trained and guided team members to maintain high productivity and performance metrics.
Hired, trained and mentored staff to maximize effectiveness.
Trained new employees in specific job requirements.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Food Service Worker, 06/2017 to 08/2017 St Lukes Hospital – Superior, WI,
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Accommodated patrons with allergies and dietary restrictions by adjusting preparation methods or ingredients and confirming accuracy of plates.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Sanitized dining ware and kitchen equipment according to health code standards.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Cleaned and sanitized work areas throughout hours of operation and at close of business.
Greeted customers at deli counter to fulfill requests and answer questions.
Education
High School Diploma : , Expected in 05/2017 Althoff Catholic High School - Belleville, IL, GPA:
No Degree : Psychology , Expected in 12/2019 Southwestern Illinois College - Belleville, IL GPA:
Currently Going: Psychology , Expected in Southern Illinois University Edwardsville - Edwardsville, IL GPA:
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