Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.

Experienced Delivery Driver offering 4+ years of delivery experience and solid dedication to customer satisfaction. Enhance vehicle longevity and workplace safety with good inspection and maintenance abilities. Applies advanced communication skills to enhance service for the customers and will collaborate effectively with diverse team members.

  • Material stacking
  • Product packing
  • Logging Paperwork
  • Teamwork
  • Forklift Operation
  • Package Unloading
  • Mail Sorting
  • Sorting
  • Hand Tools
  • Route logs
  • Package pickup and delivery
  • Route deliveries
  • Lifting and sorting
  • Warehouse Logistics
  • Logistics
  • DOT Regulations
  • Environmentally Controlled Storage
  • OSHA compliant
  • Order picking and processing
  • Shipping and Receiving
  • Unloading Cargo
  • Package Preparation
  • Cleaning
  • Fragile Item Handling
  • Packaging
  • Hazardous Material Handling
  • Radio frequency equipment expertise
  • Routine truck maintenance
  • Forklift Operations
  • Warehouse environment safety
  • Loading and unloading
  • Purchase order verification
  • Safety and compliance
Work History
03/2020 to Current
Package Handler Fedex Fargo, ND,
  • Assembled, sealed and loaded packages into correct trucks.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Coordinated daily work strategies, following oral and written instructions to properly move and ship products.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Sorted items according to its destination.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Repaired various tools and machines, including [Type], notifying [Type] department of issues requiring major repairs.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Handled inventory control and cycle counting procedures.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Labeled packages according to instructions provided on work orders.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Packed boxes by filling voids and arranging items to fit appropriately based on size, dimensions and weight.
  • Performed cycle counts and inventory control to accurately track product levels.
  • Installed protective devices on or around products to prevent damage during transport.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
01/2014 to 02/2020
Warehouse Manager Calavo Growers, Inc. Houston, TX,
  • Managed over $200,000 in inventory and 5 drivers in warehouse for Gasoline and Diesel company.
  • Safeguarded warehouse operations and mitigated liability by establishing and implementing employee training on safety and security protocols.
  • Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Met environmentally controlled warehouse operational needs through efficient staffing and resourcing of materials and equipment.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Boosted warehouse operations efficiency by overseeing dispatching and setting optimal employee schedules.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
01/2014 to 02/2020
Delivery Driver Factory Motor Parts Of Calif.Inc Tucson, AZ,
  • Maintained accurate financial records by collecting and documenting timely and past-due customer payments.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept detailed records of sales, payments and completed or in-progress deliveries.
  • Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
  • Recorded each delivery using proper paperwork before leaving warehouse.
  • Invoiced accurately, coordinated shipping documentation and completed daily logs to satisfy recordkeeping requirements and keep management informed of field activities.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Updated routes based on weather and road conditions in real time to decrease delivery times by 40%.
  • Boosted revenues by upselling and cross-selling products to new and established customers.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Verified over [Number] daily deliveries against shipping instructions before delivering to customers.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Handled customer concerns and issues effectively by hearing out the customer.
02/2018 to 07/2019
Life Insurance Agent Aaa Northern California, Nevada And Utah Insurance Exchange Clovis, CA,
  • Attended continuing education courses and workshops to gain additional insurance industry knowledge.
  • Exceeded corporate quotas for monthly policy sales.
  • Promoted Life and Health Insurance products and services using upselling and other sales strategies.
  • Utilized targeted marketing efforts to increase revenue, including email campaigns and cold calling.
  • Provided coverage option information to assist clients in protecting assets.
  • Worked to accommodate new and different insurance requests and explored new value opportunities to optimize insurance agency reputation.
  • Scheduled fact-finding appointments and consultations to determine client needs and overall financial situations.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
  • Upsold additional products and services after identifying customer needs and requirements.
  • Responded to customer calls within 30 minutes to a hour to swiftly resolve issues and answer questions.
Expected in 05/2016
High School Diploma:
Ware County High School - Waycross, GA
Expected in
No Degree: Business Administration And Management
Colorado Technical University - Colorado Springs, CO,

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Resume Overview

School Attended

  • Ware County High School
  • Colorado Technical University

Job Titles Held:

  • Package Handler
  • Warehouse Manager
  • Delivery Driver
  • Life Insurance Agent


  • High School Diploma
  • No Degree

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