LiveCareer-Resume

package handler resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Hardworking Type team member skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Good maintenance and repair skills with training in Area of expertise.

Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and team-driven with Number years of experience working in busy Type environments.

Resourceful Job Title able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve warehouse operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees and customers satisfied with fast, accurate deliveries.

Resourceful Type worker with Number years of experience. Follow written or verbal directions to carry out efficient work moving, storing and packaging Industry materials. Safety-driven and adaptable with good planning and problem-solving abilities.

Skills
  • Team Meetings
  • Customer Experience
  • Product Packing
  • Handheld Scanners
  • Materials Storage
  • Inventory Records
  • Work Assignments
  • Visual Inspections
Work History
Package Handler, 10/2020 to 07/2022
Omni HotelsNew Haven, CT,
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Assembled, sealed and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Removed debris and hazardous materials from packing area to avoid contamination.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
  • Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
  • Safely transported hazardous items using Type equipment avoiding accidents and mishaps.
  • Managed efficient transportation of Type materials each day across local and state regions.
Customer Service Representative, 08/2018 to 10/2021
Rentokil InitialRutland, VT,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
Customer Service Associate, 09/2004 to 11/2010
Republic Services, Inc.Corvallis, OR,
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Informed customers about special promotions and provided detailed information for various products.
  • Developed and actualized customer service initiatives to decrease wait times.
  • Executes excellent sales floor merchandising and selling.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered constant flow of customer calls with minimal wait times.
  • Recommended products to customers, thoroughly explaining details.
  • Responded to customer requests for products, services and company information.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Leveraged sales expertise to promote products and capitalized on upsell opportunities.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Developed community reputation through commitment to customer satisfaction and strong client relationships.
  • Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
Education
Human Services : Social Psychology, Expected in 08/2005 to Esexx County College - Newark Nj,
GPA:
Diploma: Basic, Expected in 09/1999 to Weequahic High School - Newark, NJ
GPA:

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Resume Overview

School Attended

  • Esexx County College
  • Weequahic High School

Job Titles Held:

  • Package Handler
  • Customer Service Representative
  • Customer Service Associate

Degrees

  • Human Services
  • Diploma

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