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Package Clerk Resume Example

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PACKAGE CLERK
Summary

Experienced Stock Clerk with over 1-2 years of experience coordinating receipt and processing of products across diverse retail environments. Practiced in unloading, unpacking, labeling and stocking shelves.

Helpful Customer Experience Agent passionate about delivering exceptional customer service to promote loyal business. Pleasant demeanor and excellent problem-solving skills. Dedicated to researching and identifying complete and lasting solutions to customer problems.

Experience
Kroger (Central fill) | Denver, COPackage Clerk06/2018 - 07/2019
  • Replenished inventory with focus on addressing customer needs.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Provided subject matter expertise on inventory levels and processes to internal and external customers to meet diverse requirements and smooth processes.
  • Received orders via phone, mail, fax and internet daily.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Reordered stock to replenish inventory without interruption to production
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
Cabela's Distribution center | Sidney, NEReceiver11/2016 - 12/2017
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Directed materials routing by preparing accurate shipping orders and bills of lading.
  • Put merchandise in assigned area, added tags and secured larger pieces as required.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Utilized correct and safe operating procedures when using equipment such as forklifts and pallet jacks to load, unload and move materials.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Helped reduce loss and maintain facility compliance by upholding requirements for controlling inventory, updating documentation and tracking movements.
  • Maintained work areas in organized, safe and clean manner.
  • Placed products and rotated stock per established standards.
  • Updated [Software] system with data such as weights, charges and discrepancies.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Prepared and processed shipping documents, including work and shipping orders, route materials and bills of lading.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Reported delays, accidents, or other traffic and transportation situations.
  • Collaborated with carrier representatives to determine receipt methods and make special delivery arrangements.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Manpower | Auora, ColoradoWarehouse Worker07/2016 - 08/2017
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
  • Prepared inventory for shipment by attaching tags and labels and executing shipment documents to facilitate delivery to proper customers.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
  • Positioned products between receiving, storage and shipping areas to efficiently transfer items with minimum wasted effort.
  • Considered individual product requirements and accessibility needs to maximize efficiency of warehouse storage areas.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Operated forklifts and other transportation vehicles to move merchandise to and from target destinations.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Cleaned and maintained warehouse to comply with Occupational Safety and Health Administration (OSHA) and state safety and health standards.
  • Utilized pallet jacks to move items to and from different warehouse locations.
  • Examined packages and goods for damage and notified vendors of specific issues requiring replacement.
  • Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Noted current product inventory levels to support completion of order requests and audits.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Lifted materials of varied weights on regular basis to transport items to proper warehouse locations.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Noticed damaged products and removed from received shipments to be processed for refund or replacement.
  • Stood for extended time periods to perform packaging tasks to complete order fulfillment process.
  • Received deliveries, scanned packages and updated orders in internal database to enable efficient order processing and fulfillment.
Walmart | Thornton, COCashier/Overnight Stocker03/2014 - 07/2016
  • Helped customers find specific products, answering questions and offering advice.
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed customer payments quickly and returned exact change and receipts.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Education and Training
Holyoke High School | Holyoke Colorado High School Diploma05/2016
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Resume Overview

Companies Worked For:

  • Kroger (Central fill)
  • Cabela's Distribution center
  • Manpower
  • Walmart

School Attended

  • Holyoke High School

Job Titles Held:

  • Package Clerk
  • Receiver
  • Warehouse Worker
  • Cashier/Overnight Stocker

Degrees

  • High School Diploma

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