Hello! I am a hardworking, goal oriented individual, that takes pride in any job I do. I don't stress or buckle under pressure easily. I love being a team player and having great relationships with my colleagues. I am very sharp, and a quick learner. Extremely organized, very timely and offer excellent customer service. You can count on me to not let you down. I feel like I'd make a great asset to any company. I am also extremely proficient in Microsoft office. I can smoothly handle administrative tasks with very little supervision. Can handle high call volume and take on multiple tasks at once.
Education and Training
Austin Community CollegeAUSTIN, TXExpected in – –:Education/ASL Interpreting - GPA:
Member of Phi Theta Kappa
3.9 GPA
Major in Education
Member of the honors program
Minor in ASL Interpretation
Dean's List Honoree every semester attended
Skills
Bookkeeping and office organization
Sales techniques
Task delegation
Spreadsheet development
Scheduling and calendar management
Team collaboration
Professional and mature
Advanced MS Office Suite knowledge
Service planning
Database entry
Labor agreements
Requirements gathering
Billing and Invoicing
Database management
Appointment scheduling
Quality standards adherence
Amazing customer service
Time management with tasks
QuickBooks
Excel spreadsheets
Mail management
Experience
Silverspot Cinemas - Organizer/Book Keeper Atlanta, GA, 02/2018 - Current
Invoicing
Sending estimates
Answering emails
Quickbooks
Supervised payroll, electronic deposits, and employee pay adjustments
Submitting tax reports monthly to commissioners office
Followed detailed end-of-month accounting procedures to verify proper balancing of all accounts and readiness for new month.
Landry's - Server King Of Prussia, PA, 12/2008 - 03/2020
Placed reservations through phone
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware
Friendly, upbeat, and having outstanding relationships with my customers
Help in the office with filing and organization, also help with spreadsheets and light book keeping when needed
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests
Operated POS terminals to input orders, split bills and calculate totals
Extensive knowledge of POS systems
Satisfied customers by keeping drinks topped off and anticipating needs
TABC and food handlers certified
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols
Liberty Coke - Server Bartender Hauppauge, NY, 02/2001 - 05/2004
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Provided onsite training
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Handled money as a cashier
Did multiple jobs without stressing
Law Office Of David S. Jones - Office Assistant City, STATE, 08/2000 - 05/2002
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Inputted information from customer calls and onsite service visits into the computer handwritten calendar
Effectively controlled the release of proprietary and confidential information for general client lists
Created communication strategies to meet client objectives
Wrote agendas and notes and sent out automatic notifications for upcoming meetings
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Prepared departmental contracts for attorney approval
Was in charge of scheduling clients appointments
Was responsible for filing documents at the courthouse
Managed reception and lobby area, greeted visitors and responded to requests for information
Produced professional and error-free letters, presentations and spreadsheets
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Assisted with administrative tasks, including filing, answering phones and filing documents
Organized files, developed spreadsheets, faxed reports and scanned documents
Received and screened high volume of internal and external communications
Wrote reports and correspondence from dictation and handwritten notes
Answered approximately 30 phone calls daily and pleasantly welcomed visitors to office
Refrences
Texas Chili Parlor- Manager Joe Rodriguez (837)-239-2770 email: resumesample@example.com
Senator Bryan Hughes- Cody Terry Chief of staff (XXX)-463-0271
Katherine Minter Cary- Chief of staff at AG's office (XXX)801-5501
Jill Sandal- Attorney Court of Criminal Appeals (XXX)936-1643
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