LiveCareer-Resume

optical lab technician resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Expertise in cleaning, maintaining and setting up lab equipment. Performs both technical and non-technical procedures. Committed to safely handling specimens and working according to set protocols. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Skills
  • Preliminary Testing
  • Ocular Measurements
  • Supplies Inventory
  • Retinal Procedure Assistance
  • Friendly, Positive Attitude
  • People Skills
  • Supervision & Leadership
  • Training & Development
  • PPE Use
  • Critical Thinking
  • Good Work Ethic
  • Active Listening
  • Planning & Organizing
  • Organizational Skills
  • Maintenance & Repair
  • Team Building
  • Fluent in Spanish
  • Computer Skills
  • Problem Resolution
  • Relationship Building
  • Customer Service
  • Conflict Resolution
  • Microsoft Office
  • Basic Math
  • Reliable & Trustworthy
Experience
Optical Lab Technician, 02/2020 - 07/2022
Eyemart Express Fargo, ND,
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Produced eyewear for customers using tools and equipment.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
Medical Front Desk Associate, 03/2021 - 06/2021
Precision Care City, STATE,
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Delivered friendly and knowledgeable support to current and prospective customers.
  • Received incoming calls and coordinated with staff to fulfill customer requests.
  • Answered phone and emails to make reservations and take guest information.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Responded to customer complaints, collaboratively troubleshooting to devise solutions.
  • Welcomed large volume of guests and improved overall customer service.
  • Greeted incoming guests warmly, issued room keys and shared information on policies and amenities.
  • Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
  • Coordinated with housekeeping, maintenance and grounds teams to address guest needs with professionalism and detail orientation.
  • Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
  • Made guest and group reservations, processing check-ins and check-outs for customers.
  • Maintained important files, running reports and delivering updates on occupancy and revenue.
Cashiering Team Lead, 08/2013 - 02/2015
City Jeans City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Processed payments promptly for customers to exceed productivity standards.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Helped with purchases and signed customers up for rewards program.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Greeted customers promptly and responded to questions.
  • Answered phone calls to assist customers with questions and orders.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Maintained work area and kept cash drawer organized.
  • Welcomed customers, offering assistance to help find store items.
  • Assisted customers by providing information and resolving complaints.
  • Built and maintained productive relationships with employees.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Answered customers' questions and provided information on store procedures or policies.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Scanned items and checked pricing on cash register for accuracy.
  • Maintained current knowledge of store promotions to highlight sales to customers.
  • Remained aware of surroundings and secured cash to minimize loss potential.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Education and Training
Associate of Science: Medical Assistant, Expected in 06/2021
-
Independence University - Salt Lake City, UT,
GPA:
Status -
Languages
English :
Full Professional:
Negotiated :
:
Spanish :
Full Professional:
Negotiated :
:

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Resume Overview

School Attended

  • Independence University

Job Titles Held:

  • Optical Lab Technician
  • Medical Front Desk Associate
  • Cashiering Team Lead

Degrees

  • Associate of Science

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