Optical Lab Technician Resume Example
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OPTICAL LAB TECHNICIAN
Professional Summary
Customer Service Professional with Management and Technical experience. Versed in Communications, Adaptability and
basic Computer Skills. Desires a challenging role with a reputable establishment that will offer opportunity to acquire additional
skills and gain upward mobility.
CORE QUALIFICATIONS:
Training and development, Goal oriented, Microsoft Office,
Computer proficient, organized, customer friendly, and effective Inventory Control.
Professional Experience
Optical Lab Technician05/2014 to 02/2016Dr. Tavel Optical GroupIndianapolis , IN
- assist clients in frame selection, Prepares work orders that relate to the grinding and mounting of lenses,.
- arrange and maintain optical displays, use lensometers to analyze clients prescriptions, place orders for lens inventory and special orders, and perform repairs, calibration, and testing of equipment.
Front Desk Representative04/2010 to 03/2014Azaan LabsByron , IL
- greet guests and patrons as they arrive, manage registration process, handle check-ins and check-outs.
- appropriately, provide room keys, answer phone calls regarding hotel services (including charges, dining facilities, entertainment, and travel directions), resolve complaints and provide suggestions, and balance cash at the end of the shift.
Front Desk Representative01/2010 to 07/2012Azaan LabsCity , STATE
- make and confirm reservations, perform bookkeeping activities (balancing accounts and conducting nightlyaudits), provide information and rates on Golf packages, and compute bills and payments towards guests accommodations.
Call Center Customer Service Representative11/2009 to 01/2010SwedishamericanCity, State
- deliver prepared sales talks (reading from scripts that describe product or services), convey step by step instructions to resolve tech issues, and retrieve (issue and review) account information per customer request.
Assistant Retail Manager / Optical Lab Technician09/1999 to 06/2009EYEMASTERSCity, State
- Required to: assemble eyeglass frames (and attach shields, nose pads, and temple pieces), mount, secure and align finished lenses in frames using precision hand tools, mount and secure lens blanks or optical lenses in chucks of grinding and coating machines, shape lenses appropriately so that they can be inserted into frames, instruct clients on how to wear and care for glasses, place special orders and recommend merchandise based on customer needs, recruit, train and supervise lab and eyewear associates, maintain records of customer prescriptions, work orders and payments, sell goods (such as lens cleaner, sunglasses, and other eyewear products), and compute sales prices and process payments.
Education and Training
1986Headland High SchoolCity, State, USAStandard High School Coursework
BUSINESS AND OFFICE EDUCATION1986Newville Area Vocational CenterCity, State, USA
Certificate of Completion
CERTIFICATIONS
Optical Technician Certification through EyeCare Centers of America...September 2000
Optical Technician Certification through EyeMart Express...August 2015
Affiliations
Attended ASL Community Class at the Alabama Institute for the Deaf and Blind and received Certificate of Participation...January 2005 and March 2006
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Resume Overview
School Attended
- Headland High School
- Newville Area Vocational Center
Job Titles Held:
- Optical Lab Technician
- Front Desk Representative
- Call Center Customer Service Representative
- Assistant Retail Manager / Optical Lab Technician
Degrees
- 1986
BUSINESS AND OFFICE EDUCATION 1986
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