Certified Nurse Aide with over ten years of successful experience in long trem care, as well as over three years experience in optical. Recognized consistently for performance excellence and contributions to success in the Healthcare industry. Strengths in communication, and compassion. Backed by years of experience taking the time to make connections with patients, and their families.
Skills
Appointment Scheduling
Communications
Problem resolution
MS Office
Equipment calibration
Customer service
Organization
Relationship development
Ophthalmic equipment expertise
Chart documentation
Work History
Optical Lab Technician, 06/2018 to Current Park Nicollet Health Services – Golden Valley, MN,
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Prepared work orders outlining all specifications for new lenses and frames.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Educated clients about how to adapt to, wear and care for eyeglasses.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Operated lensometers, including Type to orient and mark uncut lenses for eyeglasses.
Contacted patients when eyeglasses or contact lenses arrived in store and used Tool to assist with final fitting.
Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Certified Nurse's Assistant, 04/2017 to 06/2018 Kaiser Permanente – Riverside, CA,
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Obtained biological specimens for ordered tests and prepared for laboratory transport.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Observed or examined patients to detect symptoms that required medical attention such as bruises, open wounds or blood in urine.
Maintained patient stability by checking vital signs and weight, testing urine and recording intake and outtake information.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep LPN's or RN's informed of changes.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Reported any unusual or urgent circumstances in patients' condition or environment immediately to LPNor RN.
Provided patients with personal hygiene assistance by giving bedpans, baths, backrubs and assisting with travel to bathroom.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Employed mobility devices and equipment to lift patients from chairs to beds, following all safety procedures to avoid injuries.
Identified and reported unsafe situations to LPN or RN to maintain adherence to safety protocols.
Dispensing Optician, 06/2015 to 04/2017 Weaver Eye Associates – City, STATE,
Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
Filed claims with vision and medical insurance companies to garner payment for optical services.
Calibrated seg heights, vertex and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
Instructed patients on proper insertion, removal and cleaning techniques for contact lenses.
Contacted patients when eyeglasses or contact lenses arrived in store and used visual aides to assist with final fitting.
Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.
Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers.
Completed detailed measurements of client faces to document details such as eye size and optical centers, vertex and pupillary distances and temple length
Adjusted and repaired new and previously purchased frames to satisfy customer demands.
Applied sales and service expertise to promote contacts, glasses, sunglasses and accessories to office customers.
Assisted clients with selecting optimal frames to meet preferences, fit various facial structures and work with specified prescriptions.
Evaluated completed lenses to check compliance with customer specifications and accuracy against orders.
Adjusted frames to fit patient faces by bending and shaping with hands, tools and heat.
Discussed optimal lens, coating and frame recommendations with customers to meet individual needs.
Educated clients about how to adapt to, wear and care for eyeglasses.
Prepared work orders outlining all specifications for new lenses and frames.
Helped clients try on and select new frames and recommended lens options to meet specific needs.
Education
: Nursing Assistant Training Classes, Expected in Harrisburg Area Community College - Harrisburg, PA GPA:
Pre-Practical Nurse: Pre-Practical Nurse, Expected in Harrisburg Area Community College - Harrisburg, PA GPA:
GED: , Expected in General Education Diploma - York, PA, GPA:
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