Ocean Import Specialist Resume Example

Interviewed all new clients, prepared POA's, set up charges and payment terms, advised HTS numbers, duty rates, and all other government agencies for commodities input product dictionaries for all clients. Obtained the ABI certification for the company. Interviewed, hired, and trained new employees. Sold clients marine insurance, single entry bonds, continuous bonds. Arranged international and nationwide domestic transportation. Maintained worldwide relationships with agents overseas. Prepared status reports for clients when required. Reviewed all documentation, prepared Customs entries, transmitted ABI entries, FDA, DOT, HS7 information as required. Researched government requirements through US Federal Register

• Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
• Updated and maintained manuals and adhered to governmental regulations that affected product import.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Coordinated scheduling and booking of 30-75 weekly transportations.
• Tracked shipments processing through customs and other agencies and obtained clearances.
• Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
• Applied standard tables and knowledge of law to calculate duty and tariff payments of each shipment.
• Followed SOPs with all customer account actions and data management to keep consistent service levels.
• Maintained excellent attendance record, consistently arriving to work on time.
• Worked with import customers to understand needs and provide excellent service.
• Resolved any and all problems, improved operations and provided exceptional client support.

• Created and transmitted accurate documentation to governmental agencies for all import activities.
• Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
• Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
• Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
• Coordinated and negotiated contracts to facilitate freight movements.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
• Tracked shipments processing through customs and other agencies and obtained clearances.
• Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
• Followed SOPs with all customer account actions and data management to keep consistent service levels.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Oversaw timely and accurate US Customs filings and related documents to facilitate communications flow.
• Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
• Updated and maintained manuals and adhered to governmental regulations that affected product import.
• Reviewed and signed documents on behalf of clients in line with power of attorney limitations.
• Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
• Created and transmitted accurate documentation to governmental agencies for all import activities.
• Established, supervised and continuously improved import process flows in conformance with rules, procedures and company policy.
• Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.