Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Experienced with years of restaurant, retail, and office training resulting in skills such as consistently providing customers with exceptional guest service, cultivating lasting and positive relationships with guests, efficient team member and leader, adaptable relevant skills guest service. At almost any position in my professional experience, I was the first and last person customers in the store spoke to and saw. I learned how to form relationships with costumers in a short period of time to ensure an amazing visit. I was also in charge of answering phone calls from confused customers wanting to place orders or ask any questions, and learned how to effectively and politely assist customers in figuring out what it is they wanted while also pushing them towards the direction of wanting more of the goods we offered. As for leadership I participated at my high-school for two years as an active ambassador where I led tours, guided younger students and their parents, and constantly was given responsibility as a reflection of my school and my school's values. Enthusiastic crew member, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of P.O.S and Data Entry and training in Most Software. Motivated to learn, grow and excel.

  • Academic
  • Cash register
  • Credit
  • Director
  • Mentor
  • People skills
  • Retail
  • Sales
  • Phone
  • Visual merchandising
  • Excel proficiency
  • Photoshop and Lightroom expertise
  • Data collection
  • Quality assurance
  • Time management
  • Customer relations and communications
  • Workflow planning
Work History
Non-Profit Student Caller Ambassador, 11/2019 - Current
Checkers Drive-In Restaurants, Inc. Greenville, MS,
  • Administered database and maintained complete alumni records.
  • Engaged in professional networking to maintain strong relationships with alumni, parents, and friends of the University over the phone.
  • Updated contact information into online computer database system.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
Crew Member, 05/2019 - 08/2020
Nouria Energy Lewiston, ME,
  • Collaborated with team members to complete efficient work and bring in top hauls.
  • Maintained composure and work quality while under stress.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Completed purchases using point of sale systems.
  • Requested official identification for Check purchases and verified details, consistently meeting strict legal standards of underage sales.
Retail Sales Associate, 08/2018 - 05/2019
Healthcare Services Group Frankfort, KY,
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Used POS system to enter orders, process payments, and issue receipts.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Hostess, 10/2017 - 08/2018
Bob Evans Farms City, STATE,
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
  • Fielded customer complaints and notified managers.
: , Expected in
Clark State Community College - ,
  • (XXX) 327-7538
  • Ester Carr, Academic and Career Coordinator, Wittenberg University XXX-327-7539
  • Kathryn Sanders, Scholarship Donor and Mentor (513) 319-3614
  • : Fashion and Retail Studies, Expected in
    The Ohio State University - Columbus, Ohio
  • Morril Scholar Recipient Recommendations
  • P. Swanigan, Assistant Director, Wittenberg University
  • Career Tech Honor's Diploma: , Expected in 05/2019
    Global Impact Stem Academy - Springfield, OH
    Additional Information
    • Bob Evans Hostess Greeted customers, took orders in store and over the phone, watched closely for other team members if they ever needed help, worked on my feet for long hours at a time, lifted heavy boxes if necessary when refilling stock, scanned, boxed, and worked the cash register/drawer, and continuously kept the dining room clean for customer's enjoyment. Cracker Barrel Retail Associate answered and directed calls, monitored, cleaned and maintained merchandise and sales floor. Handled cash, check, and credit transactions. Provided information about products, up-sold, and ensured a warm visit by gemini great relationships with each potential customer to help acquire the perfect product or apparel based on our conversations. Handled visual merchandising. OSU Calling center Talk on the phone with parents, alumni, and donors constantly exhibiting people skills and creating stimulating conversations based off of little information in order to request further donations to the institution.
    • Used Microsoft Excel to develop inventory tracking spreadsheets.
    • Director of Marketing, B.R.A.G, 2019-2020
    • Scholarship Recipient, Morril Scholars at the Ohio State University

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    School Attended

    • Clark State Community College
    • The Ohio State University
    • Global Impact Stem Academy

    Job Titles Held:

    • Non-Profit Student Caller Ambassador
    • Crew Member
    • Retail Sales Associate
    • Hostess


    • <li>(XXX) 327-7538</li><li>Ester Carr, Academic and Career Coordinator, Wittenberg University XXX-327-7539</li><li>Kathryn Sanders, Scholarship Donor and Mentor (513) 319-3614</li>
    • Career Tech Honor's Diploma

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