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Night Warehouse Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Highly motivated individual with strong work ethics and propensity for interacting with individuals at all levels of an organization. Team player with the desire to lean and grow.

Skills
  • Shipping and receiving
  • Product verification
  • Materials handling and transport
  • Warehouse operations
  • Wrapping and boxing
  • Warehouse tools operation
  • Pallet jacks
  • Able to lift and carry 100 lbs.
  • Report creation
  • In-store support
  • Quality assurance controls
  • Technologically savvy
  • Office equipment proficiency
  • Clerical support
  • Route management
  • High-energy attitude
  • Fleet dispatching
  • Call center experience
  • Problem-solving abilities
  • Courteous demeanor
  • Database entry
  • Scheduling and calendar management
  • Scanning and copying
  • Professional and mature
  • Billing and invoicing
  • Customer service
  • Inventory management
  • Planning and coordination
  • Delivering time-sensitive specimens
  • Coordinating efficient routes
  • Pickup of patient documentation
  • Materials handling
Experience
Night Warehouse Associate, 11/2019 to 07/2020
Breakthru Beverage GroupFort Mill, SC,
  • Scanned container labels with RF scanners to verify contents and determine target destinations.
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Picked and prepared numerous daily shipments in large warehouse environment to facilitate customer order fulfillment.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Attached identifying tag or labels to materials or marked information on cases, bales, or other containers.
  • Optimized project completion time by multitasking duties using heavy equipment.
  • Received, stored and shipped goods and materials.
  • Monitored work areas for cleanliness and functionality and removed obstacles to promote safe work environment.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Affixed accurate labels to customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
Customer Service Representative, 04/2019 to 06/2019
Ameripride Services, Inc.Wando, SC,
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Documented conversations with customers to track requests, problems and solutions.
  • Reviewed account and service histories to identify trends and issues.
  • Educated customers on special pricing opportunities and company offerings.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Fielded customer complaints and queries, fast-tracking them for problem resolution.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Consulted with customers to determine best methods to resolve service and billing issues.
  • Set up and activated customer accounts to maintain QA satisfaction levels.
Internship Student, 06/2017 to 09/2017
Cleveland ClinicHomerville, OH,
  • Promoted engagement in reaching sales targets within environment with detailed, high-level accuracy.
  • Coordinated office activities to streamline operations and promote compliance with organizational policies.
  • Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
  • Implemented office efficiency improvements to streamline task delegation.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Monitored office supply use and stock levels, placing replenishment orders as needed.
  • Facilitated communication through effective management of incoming correspondences, including phone calls, emails and letters.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
Courier, 05/2016 to 08/2016
Flash Blue Printing & ReprographicsCity, STATE,
  • Maintained accurate documentation for pickups and deliveries and handed in reports after each shift.
  • Answered questions from customers regarding shipments and deliveries and provided updated estimated times of arrival.
  • Developed understanding of most efficient routes to take for deliveries to avoid high traffic and construction areas.
  • Greeted customers with pleasant demeanor, answered questions and responded to inquiries, effectively improving business relationships.
  • Used strong time management skills to coordinate deliveries in timely manner.
  • Communicated with all partners, including dispatchers, upper management and colleagues.
  • Greeted customers with cordial attitude to promote establishment of lasting relationships.
  • Alerted customers regarding weather-related delays to pickup or delivery.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Education and Training
Associate of Arts: Liberal Arts And Sciences, Expected in 2018
Borough of Manhattan Community College - New York, NY,
GPA:
GED: , Expected in 07/2019
South Shore High School - Brooklyn, NY,
GPA:
Activities and Honors

Volunteer - Bestfriends Animal Society

REFERENCES
  • Nadine Simmonds (Mentor) - (917)804-2565
  • Alanzo Bryan (Mentor) - (347)224-4598
  • Alison Inc (Mentor) - (347)968-5952
Certifications
  • OSHA: 10- hour Construction Safety and Health
  • OSHA:30- hour Construction Safety and Health

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Resume Overview

School Attended
  • Borough of Manhattan Community College
  • South Shore High School
Job Titles Held:
  • Night Warehouse Associate
  • Customer Service Representative
  • Internship Student
  • Courier
Degrees
  • Associate of Arts
  • GED