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mortgage loan underwriter resume example with 2+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Disciplined Mortgage Underwriter pays attention to details by analyzing risks and potential problems within mortgage applications. Team player collaborates well with other underwriters, originators and processors to produce quality results. Acts with fair and ethical behavior and complies with federal regulations and Fair Housing Act requirements. Attentive Loan Specialist with a background in assessing credit history data and finding appropriate solutions that are perfect for customer needs. Ready for a new position where a loan evaluation background can be best utilized. Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Experian Credinomics
  • Knowledge of VA loan process
  • Equifax Application Engine
  • Customer service-focused
  • Debt and credit management
  • People skills
  • Work ethic
  • Team building
  • Flexible
  • Communication
  • Collections proficiency
  • MS Office
  • Time management
  • Multitasking
Experience
09/2020 to 01/2021 Mortgage Loan Underwriter Bank Of Ann Arbor | Plymouth, MI,
  • Collaborated with loan originators and processors to correctly review and assess applications and risks.
  • Requested additional information for applications and documents when necessary.
  • Analyzed loan risk and reviewed loan conditions and requirements.
  • Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
  • Delineated reasons for application approvals and rejections.
  • Determined loan eligibility and approved or rejected applications.
  • Reviewed and evaluated loan applications and supporting documents.
  • Maintained compliance with company and regulatory policies.
  • Researched applicant employment and financial histories to confirm document accuracy.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Spent ample time with each applicant to break down complex information into terms that easy to understand.
  • Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Cultivated partnerships with individuals and firms to better promote products meeting customers' needs.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
05/2018 to 10/2019 Insurance Agent Stauffer Financial Agency | Fort Myers, FL,
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
  • Executed on-time, under-budget project management by handling complex issues effectively for senior leadership.
  • Diminished project lags by effectively training employees on best practices and protocols.
  • Delivered effective, informative financial presentations to large groups in effort to build lucrative client base and improve customers' financial well-being.
  • Increased data collection accuracy by recording client account information with zero discrepancies.
  • Increased client retention through loyalty rewards and incentivization program.
  • Diligently filed and followed up on third party claims.
  • Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
  • Reviewed coverage plans and strategic initiatives, determining how best to align new offerings with business goals.
  • Exceeded team goals by partnering with staff to share and implement best practices.
  • Cultivated lasting professional relationships, which created continuous client referral streams within community.
  • Generated new leads and identified potential clients by using successful direct marketing strategies.
  • Drove client retention by increasing savings opportunities and identifying premium discounts.
  • Improved office operations continually by maintaining records, tracking data and promoting internal communications.
  • Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
  • Received underwriting approvals after accurately completing applications for insurance coverage.
  • Analyzed customer needs and provided best options, upselling products and services.
02/2017 to 04/2018 Mortgage Loan Underwriter Bank Of Ann Arbor | Ann Arbor, MI,
  • Collaborated with loan originators and processors to correctly review and assess applications and risks.
  • Resolved document mistakes and discrepancies and identified signs of fraudulent activity.
  • Requested additional information for applications and documents when necessary.
  • Determined loan eligibility and approved or rejected applications.
  • Delineated reasons for application approvals and rejections.
  • Drafted reports on assessment findings and sent documents to loan officers for review.
  • Reviewed and evaluated loan applications and supporting documents.
  • Researched applicant employment and financial histories to confirm document accuracy.
  • Maintained compliance with company and regulatory policies.
  • Reviewed loan agreements to verify completeness and accuracy according to applicable policies.
  • Met with applicants to obtain information for loan applications and answer questions about processes.
  • Spent ample time with each applicant to break down complex information into terms that easy to understand.
  • Listened carefully to customer complaints and swiftly resolved issues by taking appropriate action.
  • Reviewed credit histories from applicants and determined feasibility of granting requested loans.
  • Met with applicants to obtain information to streamline loan application process, fielding questions regarding steps.
  • Assessed feasibility of loan approval by reviewing financial histories, available credit and current employment.
  • Cultivated partnerships with individuals and firms to better promote products meeting customers' needs.
  • Helped customers make decisions about loans and lines of credit based on availability, terms and benefits.
  • Analyzed loan risk and reviewed loan conditions and requirements.
Education and Training
Expected in 08/2015 to to Bachelor of Science | Mass Communications Madonna University, Nigeria, GPA:

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Resume Overview

School Attended

  • Madonna University

Job Titles Held:

  • Mortgage Loan Underwriter
  • Insurance Agent
  • Mortgage Loan Underwriter

Degrees

  • Bachelor of Science

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