Mobile Expert resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Responsible and friendly able to make customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.

Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role and make lasting positive impact on business operations.

Team-oriented professional able to work well in collaborative environments and generate consistent personal sales accomplishments. Bringing years of experience in retail settings, including specialty departments. Adept at navigating POS platforms.

Upbeat, customer-focused Sales Associate with years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Talented team leader offering years of success in crazy environments. Strategic thinker with proficiency. Offers proven ability to build effective teams . Committed to identifying and leveraging opportunities for growth.

  • Organization
  • Inventory management
  • Business operations
  • Relationship development
  • Team management
  • Administrative support
  • Supervision
  • Team building
  • Customer service
  • Problem resolution
  • Communications
  • Process improvement
  • Invoice generation
  • Planning and coordination
  • Store maintenance
  • Direct sales
  • High-energy attitude
  • Quality control
  • Product organization
  • Project management abilities
  • Credit card payment processing
  • Conflict mediation
  • Customer relations
  • Employee coaching
  • In-store support
  • Clerical support
  • Shipping and receiving understanding
  • Technologically savvy
  • Check payment processing
  • Menu knowledge
  • Point of Sale (POS) system operations
  • Price memorization
  • Dining customer service
  • Dish preparation
  • Special dietary requirements
  • Table Bussing
  • High-volume dining
  • Table setting arrangements
  • Effective customer upselling
  • Food inspection
  • Menu memorization
  • Food safety understanding
  • Sales Techniques
  • Service prioritization
  • Relationship management
  • Seating assignment preparation
  • Safe food handling
Mobile Expert, 07/2019 to 06/2020
T-MobileIndianapolis, IN,
  • Diagnosed issues with cell phone performance, technical operations and specific applications.
  • Utilized extensive research skills to determine the causes of customer issues and identified satisfactory solutions
  • Used cross-selling methods to encourage customers to purchase accessories and warranties.
  • Established and updated accounts for business and personal use.
Server, 02/2017 to 06/2019
Pizza HutBenton Harbor, MI,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Upsold customers and optimized table-turns to outperform average sales.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Provided exceptional service to customers
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in-compartment sink.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted newly seated guests quickly and efficiently.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
CSR, 01/2017 to 07/2018
FergusonBelleville, MI,
  • Asked probing questions to determine service needs and accurately input information into electronic systems.
  • Resolved many inquiries per week to consistently meet performance benchmarks, including speed, accuracy and volume.
  • Exceeded service goals while leveraging customer service, sales and employee management best practices.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Served needs of customers per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered advice.
  • Processed returned items in accordance with store policy.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
Education and Training
High School Diploma: , Expected in 06/2018
Claire-Dale High School - Farmingdale, ME

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Resume Overview

School Attended

  • Claire-Dale High School

Job Titles Held:

  • Mobile Expert
  • Server
  • CSR


  • High School Diploma

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