Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Always ready to take on new challenges.
- Upbeat, outgoing and positive
- Very good interpersonal skills
- Quick learner
- Client-focused
- Microsoft Office
- Time management skills
- Trilingual in [Arabic, English, & Spanish (Basic) ]
- Strong analytical skills
- Decision making
- Team Leadership
- Technical help desk experience
- Data Collection and Analysis
- Marketing familiarity
- On-site product demonstrations
- Customer needs assessment
Currently pursuing my Undergraduate Degree with a Major in Finance and a minor in Management Information systems.
Completed Coursework in:
- Business Management:
Marketing, HR, Finance, & Operations Management.
- Economics:
Microeconomics, Macroeconomics, and International Economics.
Computer Science:
System Fundamentals, Computer Organisation, Networks, Computational Thinking, Problem-Solving, & Programming.
Mathematics, English, & Arabic.
Brownsville, TN, 10/2019 - 03/2020
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Worked with managers to develop service improvement initiatives.
- Welcomed customers, offering assistance to help find necessary store items.
- Established new workflow and employee training processes to improve operational efficiency.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Worked with other Mobile Experts to keep patient flows running smoothly and efficiently.
- Cross-sold additional products and services to purchasing customers.
- Introduced customers to new offerings and updated accounts.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Elevated new business opportunities by implementing effective networking strategies.
- Established appointments with potential customers to showcase products and services.
- Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
- Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
- Recommended accessories and delivered details regarding latest promotions to increase sales.
- Followed-up with clients after installations to ensure quality service and customer satisfaction.
- Answered customers' questions and addressed problems and complaints in person and via phone.
- Established new customer accounts.
- Updated database with customer and sales information.
- Greeted store customers promptly and responded to questions with knowledgeable service.
Blue Island, IL, 10/2018 - 10/2019
- Promoted clothing by educating customers and prospects about offerings.
- Replenished product stock to maintain appropriate levels and meet expected sales demands.
- Processed purchases using POS systems to complete cash and credit card transactions.
- Created sales strategies to promote advertising offerings and motivate larger deals.
- Retrieved alternate items and sizes for customer.
- Organized and displayed items in visually appealing manner.
- Fostered relationships with customers to expand customer base and enhance loyalty and retention.
- Addressed customer inquiries and concerns to facilitate decision-making and minimize anxiety or hesitation.
- Maintained up-to-date knowledge of customer buying habits.
- Described merchandise and explained product operation to customers.
- Assisted customers with product selection, sales, and returns.
- Recommended merchandise based on customer needs.
Sparks, NV, 01/2018 - 10/2018
- Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
- Coordinated schedules, administrative functions, quality assurance and process improvements.
- Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
- Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries.
Shaw Air Force Base, SC, 10/2017 - 01/2018
- Closed down kitchen after each shift and precisely followed closing checklist for kitchen stations.
- Managed closing duties, including restocking items and reconciliation of cash drawer.
- Educated guests on daily specials and menu offerings, enabling decisions on appetizers, entrees and desserts.
- Guided guests through dining rooms and provided needed assistance, including handing out menus, checking coats and retrieving high chairs and booster seats.
- Took orders from customers and clarified questions or special items to guarantee accuracy.
- Explained how various menu items are prepared and described ingredients and cooking methods to customers to provide a positive dining experience.
- Guided guests through menu options while demonstrating thorough knowledge of food, beverages and ingredients.
Internships:
PharmaPlus Ltd. (UAE) (Pharmaceuticals Company)
- Engaged in daily operations in various departments in a hands on manner.
UTI Jordan Ltd (Jordan) (logistics Company)
- Learned more about and gained experience in the logistics industry, Followed up on shipments and deliveries with various employees.
Created the "10 JD challenge" Charity Initiative in my High School and local community.
Short term project that consisted of teams with 4-5 members. Each team was granted an investment of 10 Jordanian Dinars, provided by the school itself. The goal of this project was to use the 10JD Investment wisely to generate revenue for charitable purposes.
After several projects and activities that the teams put together to create profits. A total of 3500-4000 Jordanian Dinars were raised. The initial investment was returned to the school by each team at no interest, and the remaining amount was all used to buy necessities for the less fortunate in our local community.
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School Attended
- American University
- George Mason University
- Mashrek International School
Job Titles Held:
- Mobile Expert
- Brand Representative
- Office Administrator
- Waiter
Degrees
- Bachelor of Arts
- Bachelor of Arts
- High School Diploma
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