Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Marketing-oriented Wireless Sales Associate with a strong knowledge of smartphone brands and products. Highly trained employee known for promoting store incentives and delivering exemplary customer service. Business-minded individual motivated to meet monthly quotas through tried and true marketing techniques. A valued team player with the mentoring capabilities that appeal to new employees. Looking for a Wireless Sales Associate role with an established company. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Sales assistance
  • Proficient in [Software]
  • Interpersonal and written communication
  • Technology knowledge
  • Friendly, positive attitude
  • Organization
  • Troubleshooting
  • Relationship building
  • Multitasking
  • Active listening
  • Microsoft Office
  • POS systems
  • Cash register operation
  • Cash drawer balancing
  • Credit and cash transactions
  • Customer assistance
  • Scanner operations
  • Returns and exchanges
Experience
Mobile Expert, 07/2021 to Current
T-MobileOverland Park, KS,
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Educated customers on plan and carrier options with details.
  • Evaluated customer means and desires to help select optimal mobile products and services.
  • Educated customers about policies, contracts and payment amounts.
  • Provided customers with service options based on current plan found in customer database.
  • Listened to customer needs, chose appropriate products and spent time explaining each item's functions and features.
  • Used cross-selling methods to encourage customers to purchase accessories and warranties.
  • Educated guests on policy terms, simplifying technical aspects of service contracts to increase guest comprehension and achieve greater customer satisfaction.
  • Used on-site computer systems to access figures and documentation associated with available service plans.
  • Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
Mobile Expert, 11/2020 to 06/2021
T-MobileFrisco, TX,
  • Welcomed guests and asked open-ended questions to best determine which products would meet needs.
  • Explained latest promotions, sales incentives and offerings to promote savings and drive sales.
  • Encouraged customers to consider purchasing accessories and warranties, resulting in successful upselling and cross-selling.
  • Demonstrated and sold mobile devices to guests, showcasing latest product features and capabilities.
  • Answered guest questions and walked through features of wireless devices to resolve confusion about device features.
  • Developed long-term relationships with repeat customers through building credibility in product expertise and personal integrity in salesmanship.
  • Diagnosed issues with cell phone performance, technical operations and specific applications.
  • Assisted customers both in person and by phone, answering questions about different products.
Deli Clerk, 09/2019 to 07/2020
Global Partners LpCheshire, CT,
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
  • Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
Cashier, 11/2016 to 01/2018
Universal Health ServicesFranklin, MA,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
Education and Training
High School Diploma: , Expected in 06/2016
Oscar A. Carlson High School - Rockwood, MI
GPA:
: Teacher Education, Expected in
Wayne County Community College District - Detroit, MI
GPA:

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Resume Overview

School Attended

  • Oscar A. Carlson High School
  • Wayne County Community College District

Job Titles Held:

  • Mobile Expert
  • Mobile Expert
  • Deli Clerk
  • Cashier

Degrees

  • High School Diploma

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