Merchandising Assistant Store Manager Resume Example Home Depot

MERCHANDISING ASSISTANT STORE MANAGER

Professional Summary

Detail-oriented merchandising professional aiming to leverage 17 years of developing effective visual displays to bring value to Visual Merchandiser role. Strong passion for utilizing consumer behavior expertise and knowledge of color theory to create captivating visual displays.

Work History

Home Depot- Merchandising Assistant Store Manager
Upper Marlboro, MD01/2019 - 12/2019

Ensure store leadership to associates and provide excellent customer service.
Enhancing our brand; increasing shareholder value by assisting my company to continue its dominance in the Home Improvement industry.
Training and Development of future leaders.
Walk the store to drive customer service levels and associate engagement throughout the day.
Conduct handoff walk with Managers of Duty and discuss daily update and open items.
Address staffing issues, associate call outs and monitor associate attendance variances.
Make sure all customer orders are picked and staged by Pick-Timer deadline, follow up with Order Fulfillment Associates and help resolve any customer order issues.
Walk store to review in-aisle condition, returns, in-stock issues, safety concerns and items requiring attention.
Delegate tasks to the appropriate associates and make sure they have been completed.
Make sure closing duties are executed and perform security walk.
Ensure execution of events and company priorities through tasks communicated in the Weekly Playbook, Priority Communications, myProjects, Event Playbooks, and Hot sheets on company systems.
Review pending on-hand changes three times per day, approve or take action to have on-hands corrected.
Developed innovative and creative merchandise displays to drive point-of-sale purchases.
Updated pricing and signage to complete product displays and educate customers.
Restructured company merchandising standards to increase customer traffic and product exposure.
Inspected merchandise for quality and arranged proper display location on floor.
Monitored and replenished display inventory and restructured according to available stock.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Managed aesthetically pleasing displays to showcase company products and increase sales.
Created interior displays to promote products in alignment with corporate sales objectives.
Promoted seasonal products and trends to move stock and prepare for incoming inventory.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Worked with managers and advertising directors to optimize promotions.
Developed merchandising strategy to efficiently move overstock.

Home Depot- Night Operations Assistant Store Manager
Upper Marlboro, MD01/2017 - 01/2019

Ensure store leadership to associates and provide excellent customer service.
Enhancing our brand; increasing shareholder value by assisting my company to continue its dominance in the Home Improvement industry.
Training and Development of future leaders.
Managed Shipping and Receiving.
Organized a game plan to prioritize duties for Supervisor and freight team.
Interpret and enforce company policies with supervisor and freight team associates.
Key Carrier manager on duty responsible for opening and closing store, signing for deliveries and markdowns, handling store level complaints in person or over phone.
Responsible for overall appearance of store ensuring its grand opening ready for the next business day.
Direct associates to perform Shelf Maintenance in all bays in preparation for incoming freight.
Greeted customers and directed to requested products.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Stayed current on available products, store promotions and customer service policies to better shoppers.
Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Inspected floor displays, noted missing items and immediately replenished merchandise.

Home Depot- Freight Team Supervisor
Columbia, MD01/2008 - 01/2017

Training, coaching and developing Associates' customer service skills.
Manage associate's performance through communication of goals, documenting and evaluating their performance; develops associates by providing informal and formal performance based feedback.
Reward and recognize department associates at his/her discretion.
Develop a game plan with Managers to prioritize duties of Freight team to proactively address any concerns.
Responsible for overseeing associates work activity within his/her department.
Interpret and enforce company policies with associates in their department; provides input to Store Manager and HR manager regarding appropriate discipline and/ or discharge.
Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Blocked and faced products on displays and shelves in accordance with company policy.
Located needed merchandise in inventory using Handheld software and placed on skids for transport to shelves.
Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
Greeted customers and directed to requested products.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.

Home Depot- Freight Team Associate
Glen Burnie, Columbia, MD01/2002 - 01/2007

Stock merchandise onto shelves for customer availability; requires sorting of merchandise to sales floor.
Maintains aisle cleanliness and shop ability so that merchandise is accessible, customers are able to move through the aisles easily and merchandise is presented in a visually appealing manner.
Take inventory or examines merchandise to identify items to be reordered or replenished.
Move freight safely from designated staging areas to overheads or brings merchandise safely down from overheads using appropriate equipment as necessary.
Can orchestrate multiple activities at once to accomplish a goal.
Clearly and comfortably delegates both routine and important tasks and decisions.
Build strong rapport with peers and subordinates.
Broadly shares both responsibility and accountability.
Aware of how strategies and tactics work in the marketplace.
Functional and technical knowledge and skills to do the job at a high level of accomplishment.
Use resources effectively and efficiently.
Operated machinery, including pallet jacks and forklifts to move freight from Receiving to Sales floor.

Skills

Cashier Certified
Coaching, training and development
Shipping and Receiving
Hiring and Recruiting
Inventory management
Leadership
Problem resolution
Project organization
Stocking and replenishing
Overstock management
Product knowledge
Marketing prowess

Performance Management
Excellent customer service skills
Safety protocol
Sales
Shipping and Receiving
Operational improvement
Team management
Supervision
Interior and exterior displays
Price tagging and shelf labeling
In-store event promotion

Education

W. H. Maxwell Career And Technical Education H.S.145 Pennsylvania Avenue Brooklyn NY 1120706/1995High School Diploma

Resume Overview

Companies Worked For:

Home Depot

School Attended

W. H. Maxwell Career And Technical Education H.S.

Job Titles Held:

Merchandising Assistant Store Manager
Night Operations Assistant Store Manager
Freight Team Supervisor
Freight Team Associate

Degrees

High School Diploma

Merchandising Assistant Store Manager Resume Example

Resume Score: 80%

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