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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Organized Outpatient Certified Professional Coder in all areas except pediatrics, with foundation in records management. Provide education to providers on documentation required to support the care provided. Coding specialist with 24 years providing administrative, physician and patient support in hospital and medical office settings. E/M leveling, ICD, CPT, and HCPCS. Audit Physician records for precise documentation requirements.
Core Qualifications
  • Health Information Management.
  • Strong clinical judgment, Coding proficiency. 
  • Insurance/Billing background.
  • Strong medical ethic, HIPPA compliance. HMO, indemnity, and commercial insurance. Compliance, Patient Confidentiality, 
  • Problem resolution ability
  • Extensive medical terminology knowledge
  • Chart preparation/filing aptness
  • Medical coding capability
  • Competency in procedure development.
  • Motivated
  • Hard Worker
  • Eager and willing to learn
  • Knowledge of variety coding software
  • Microsoft Office 
Experience
03/2005 to Current MEDICAL RECORDS TECHNICIAN Universal Health Services | Portsmouth, VA,
  • Performs quality patient record reviews, assigning of accurate codes according to physician documentation to meet coding standards.
  • Educate, audit providers on documentation requirements for precise coding Auditing of fellow coders when asked to do so.
  • Ensures all clinical documentation is present in appropriate format, sequence to meet correct coding standards.
  • Work closely with providers to perform the coding/QM activities with the highest degree of accuracy.
  • Insures physician documentation supports the diagnoses, evaluation and management codes, CPT, and procedures.
  • Codes information from medical records of patients to generate a clinical patient care database for the facility Reviews and screens entire medical records to abstract medical, surgical, laboratory, pharmaceutical demographic, social and administrative data from the medical record in a timely manner.
  • Directly consults with providers for clarification of clinical data and documentation requirements.
04/2004 to 01/2005 MEDICAL INSURANCE CODING/ BILLER Performance Food Group | Tucson, AZ,
  • Assigns ICD-9 and CPT codes, inputs appropriate billing charges and medical insurance information into computer.
  • Obtain information, set up charts, file insurance claims.
  • Request, obtain authorizations from medical insurance companies for services rendered.
  • Review claim denials for accuracy of information filed.
  • Make corrections and re-submit claims as needed. Review monthly claim reports, research status of claims and re-file claims as needed.
  • Maintains credential files on all doctors and assists in re-credentialing.
  • Assists patients regarding their accounts, review explanation of benefit information with patient's regarding their accounts.
01/2002 to 08/2003 CUSTOMER SERVICE REPRESENTATIVE Sutter Health | Auburn, CA,
  • Answer, log incoming calls with pertinent information; document, verify complaints, or concern's of calling members.
  • Quote benefit information to members in accordance with their insurance packages, benefits/limitations.
  • Extensive knowledge of contracting protocols.
  • Supervision of Customer Service Reps.  Maintain Call Management System; duties included keeping backlog of calls down, assuring that all reps are available to take calls, ensure reporting and submitting daily, weekly, monthly call reports to the supervisors, manager.
  • Assign lobby duty to 80 Customer Service representatives.
to CASE MANAGEMENT ASSISTANT Lakeside Medical | Burbank, CA,
  • FHP Healthcare Tucson, l Input authorization information into computer, respond to provider's questions and inquiries, receive requests for authorization, furnish authorization numbers to doctor's offices, check for eligibility, prepare ICD-9 & CPT-4 coding and log inpatient/outpatient authorization information l Case management- Collect hospital discharges, bed census, face sheets.
  • Balance census bed day log.
  • Input new admissions, discharges, procedures and surgeries.
  • Prepare weekly, month end reports.
to PRIOR AUTHORIZATION COORDINATOR FHP Healthcare | City, STATE,
  • Review and /or authorize physician requests for outpatient procedures, clarify.
  • information with the physician's office.
  • Data entry of referrals, run reports, confer with prior authorization nurse as necessary.
  • Assign correct CPT/ICD-9 codes.
to PRIOR AUTHORIZATION / CASE MANAGEMENT ASSISTANT FHP Healthcare | City, STATE,
  • l Input authorization information into computer, respond to provider's questions and inquiries, receive requests for authorization, furnish authorization numbers to doctor's offices, check for eligibility, prepare ICD-9 & CPT-4 coding and log inpatient/outpatient authorization information l Case management- Collect hospital discharges, bed census, face sheets.
  • l Balance census bed day log.
  • l Input new admissions, discharges, procedures and surgeries.
  • l Prepare weekly, month end reports.
Education
Expected in Diploma | General Studies Pima Community College, , GPA:
General Studies
Expected in | Santa Rita High School, Tucson, AZ GPA:
Ms. Terry Young, Lead Operator, Southern AZ VA Healthcare Ph: 777-6629 Mrs. Karen Young, Retired Civil Service Human Resource Office Ph: 722-2881 Mr. Jerry Schuchardt, President, Unicom Business Forms Ph: 571-1741
Expected in 2004 Certification through AAPC | Certified Professional Coder Lynn Schoeller Coding, Tucson, AZ GPA:
Professional Affiliations
Healthcare.
Customer Service to patients and providers.
Certifications
Certified Professional Coder through AAPC. Currently certified ICD-10, ICD-9, CPT, HCPCS, E/M leveling.
Skills
24 years in many areas of medical field.  Outpatient as well as Pro Fee Coding. adhere to coding protocols, quality, reporting, research and much more. Expert in Medical Terminology, Anatomy, Physiology. Auditing and education to physicians on documentation requirements for accurate coding. Some supervisory duties such as assist fellow coders in coding depatment with questions. Timekeeping for coding department, other assigned duties as delegated. Health Insurance Customer Service experience Auditing, Balance, benefits, Billing, Case management, Prior Authorization. Some experience in provider relations experience many years ago.  Front office experience to include assisting patient, patient care. 

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Resume Overview

School Attended

  • Pima Community College
  • Santa Rita High School
  • Lynn Schoeller Coding

Job Titles Held:

  • MEDICAL RECORDS TECHNICIAN
  • MEDICAL INSURANCE CODING/ BILLER
  • CUSTOMER SERVICE REPRESENTATIVE
  • CASE MANAGEMENT ASSISTANT
  • PRIOR AUTHORIZATION COORDINATOR
  • PRIOR AUTHORIZATION / CASE MANAGEMENT ASSISTANT

Degrees

  • Diploma
  • Certification through AAPC

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