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Medical Information Workflow Analyst II Resume Example

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MEDICAL INFORMATION WORKFLOW ANALYST II
Skills
Microsoft Word, PowerPoint, Excel, EMR's, IRMS Organized and managed many social and cultural events Volunteered in non-profit organizations of different capacities
Experience
08/2015 to 06/2017
Eastern University － St. David's, PA
  • Develop and advance in the health care industry Work with staff to carry out any duties to help the company grow Be involved in ideas to benefit the company Assist customers and patients as best possible Learn and implement information swiftly and effectively.
07/2015 to Current
Medical Information Workflow Analyst IIWork Allergan Pharmaceuticals － Rockaway, NJ
  • Manage inbound and outbound global communication, providing approved documents and documenting the request and response information into the Medical Information Database (IRMS).
  • Receive and process medical inquiries about products, coordinate follow-up action, document requests and responses, develop, maintain, and update database files.
  • Carry out responsibilities in accordance with the organization's policies, procedures, FDA regulatory requirements, and state and federal laws.
  • Coordinate with Medical Liaisons & Sales Representative and to ensure protocols are followed properly.
  • Generate reports to ensure proper compliance.
  • Determine if all necessary questions and information has been sufficiently entered so appropriate actions and responses can be completed and documented in order to close the query in IRMS; includes product questions, article requests, product list database searches, correct MSDS and package insert requests.
  • Write and edit Training Procedures for the department.
  • Assist in the upkeep of the reference manager database and IRMS database.
  • Assist with the processing of outgoing responses via database and hard copy mailings, as needed.
  • Perform any related duties, as assigned.
01/2015 to 07/2015
Account Manager & Wellness Program CoordinatorEnable Healthcare Inc New York Region － Hanover, NJ
  • Manage accounts for doctors in the EMR network.
  • Lead on-site training for Front Office staff, MA's, LPN's, and Doctors of the specific practice.
  • Work one-on-one with doctors to efficiently work with the EMR and provide outstanding service to their patients.
  • Achieve sales goals for the company by communicating with new doctors to sign and use an EMR platform, in-turn helping them increase revenue.
  • Support all specific Wellness projects relating to patient access, staffing for services, delivery of services and coordination of clinical operations.
  • Assist and collaborate in the design, analysis and implementation of Wellness initiatives.
  • Conduct weekly audits and report trends and deficits.
  • Management of projects, equipment and maintenance.
  • Serve as a liaison and coordinate with all physicians to provide quality service and training for physicians.
  • Coordinate with the sales and marketing team about enhancing Wellness program, as well as training and strategic goals.
  • Conduct weekly team meetings for effective training and communication between medical staff.
  • Study ICD-9 and CPT codes, insurances, as well as medications.
  • Train new hires, nurses and MA's of the wellness program, to properly and effectively perform wellness exams on patients.
12/2013 to 12/2014
Hospital Services Technician IAmerican Red Cross － San Jose, CA
  • Served as a contact for hospitals and communicated with physicians, managers, and CLS's in hospitals on usage, availability and transferability of certain rare blood products to other hospitals in need.
  • Performed daily audits of blood products shipped, in-stock, and expiring.
  • Presented and discussed important issues to be addressed in monthly meetings.
  • Also worked in the blood bank to make sure orders of blood products for the hospital were completed and shipped correctly in a timely manner.
  • Irradiated blood products safely and effectively.
  • Made sure to perform Quality Control (QC) on all of the equipment and blood products in the Blood Bank and followed stringent rules to ensure the purity of the product.
  • On the Job Training (OJT) Instructor for new hires and retraining staff members between San Jose and Oakland.
Education and Training
December 2012
BS: BiologyStony Brook University － Stony Brook, NYBiology Genetics, Lecture and Labs in Neurobiology, Anatomy & Physiology, Animal Development, Ecology, Organic and Inorganic Chemistry, Physics, Psychology, Biopsychology, Calculus, Statistics.
February 2014
EMT Certification in BLS: Rigorous training in identifying certain condition of patient's chief complaint and taking appropriate action to transport patient to hospital or treat symptom on the spot. Educated in helping patients with airway distress, cardiac stress, physical and emotional trauma, strokes, and administrating medicine upon doctor's protocol.National University － San Jose, CA
Skills
Anatomy, Calculus, CLS, Chemistry, Excellent communication, interpersonal skills, CPT, Database, delivery, edit, Front Office, Genetics, health care industry, ICD-9, Instructor, MA, marketing, meetings, access, Excel, PowerPoint, Microsoft Word, network, Physics, Physiology, policies, profit, protocols, Psychology, quality, Quality Control, Fast-learner, Sales, San, staffing, Statistics, strategic, trauma
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Resume Overview

Companies Worked For:

  • Eastern University
  • Work Allergan Pharmaceuticals
  • Enable Healthcare Inc New York Region
  • American Red Cross

School Attended

  • Stony Brook University
  • National University

Job Titles Held:

  • Medical Information Workflow Analyst II
  • Account Manager & Wellness Program Coordinator
  • Hospital Services Technician I

Degrees

  • BS : Biology
    EMT Certification in BLS: Rigorous training in identifying certain condition of patient's chief complaint and taking appropriate action to transport patient to hospital or treat symptom on the spot. Educated in helping patients with airway distress, cardiac stress, physical and emotional trauma, strokes, and administrating medicine upon doctor's protocol.

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