Marketing Market Research Detail Oriented Client Service
01/2013 to Current
Marketing Data AnalystComScore Inc － New York, NY
Being the day-to-day point of contact for client service and sales teams regarding of questions and inquiries to ensure the corporate goals and objectives are clearly defined and effective services are provided; Using data to support client service and sales teams toward achievement of clients' objectives; Leading domestic and global group training presentations via online or face to face conference; Coordinating the after-training activities and maintaining training documentation based on needs of trainees and the priority of the corporate; Attending department meetings on a monthly basis to guarantee the implementation of the corporate goals; Excellent communication skills, both written and verbal; Excellent time management skills with the ability to effectively manage and prioritize the workflow.
01/2012 to 01/2013
Academic Library AssistantThe University of Tampa May － Tampa, FL
Worked with academic and student service departments to refer students to academic resources; Assisted students to faculty members and faculty counselors for academic assistance and counseling; Searched standard reference materials, including on-line sources and 130 internet database of the University; Accomplished multiple tasks simultaneously with outgoing personality; Conducted workshop/training programs based on needs of students.
01/2012 to 02/2012
Academic Tutor Digital Marketing Coordinator InternCity of Tampa July － Tampa, FL
Worked with students for tutoring Chinese Mandarin by conducting individual and group trainings;.
Performed administrative tasks to ensure the effectiveness of the tutoring program Generated insights in support of building effective customer center for long-term archiving;.
Liaised with 27 City Departments and conducted internal primary research;.
Delivered strategic presentations of the analysis in a clear and concise manner.
Master of Science: MarketingThe University of Tampa － Tampa, FLGPA: 3.75Marketing 3.75
Bachelor of Economics: International Economics and TradeBeijing International Studies University － BeijingChinaGPA: 3.66International Economics and Trade 3.66 Technology: Proficiency with Excel / PowerPoint / Word / Outlook and WebEx, Basic SQL
Technology & Innovation Department
American Marketing Association, Professional Development Committee Member
Junior Achievement: JA Volunteer Speaker for International Marketplace Class
Beijing Paralympic Games Committee: National Committee Assistant
Beijing Olympic Games Committee: Volunteer
English and Chinese Mandarin) Communication Global Intelligence
academic, administrative, Basic, Chinese, Excellent communication, concise, counseling, Client, clients, database, Detail Oriented, documentation, English, Mandarin, Market Research, Marketing, materials, meetings, Excel, Outlook, PowerPoint, Word, presentations, research, sales, SQL, strategic, time management, training programs, tutoring, workflow, written
VOLUNTEER, COMMUNITY COMMITMENT & AFFILIATION American Marketing Association, Professional Development Committee Member Junior Achievement: JA Volunteer Speaker for International Marketplace Class Beijing Paralympic Games Committee: National Committee Assistant Beijing Olympic Games Committee: Volunteer Visa Status: Green card holder (Eligible to work in the U.S.)