Market Coordinator Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable professional with proficiency in learning new skills quickly to meet evolving demands in technology and security industries. Highly organized, proactive and punctual with team-oriented mentality and experience working in a variety of professional environments both supervised and unsupervised. Looking for new career path to apply and grow personal skillsets.

Market Coordinator, 03/2018 to Current
Waitr Holdings Inc.Eunice, LA,
  • Coordinated with team members and remained flexible in work scheduling to meet service needs.
  • Promoted to Market Coordinator from Tech Install Driver March 2020.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Conducted routine maintenance on servers and systems, keeping networks fully operational during peak periods.
  • Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Promoted to Tech Install Driver from MRSM July 2019
  • Promoted to MRSM from Lead/Tech Driver April 2019
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
  • Utilized GPS to optimize routes and continuously meet estimated delivery times.
  • Interacted with customers pleasantly to meet needs and drive satisfaction.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Created and offered additional materials to enhance training.
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Elevated team member performance while cultivating customer relationships to drive sales.
Cashier, 06/2016 to 01/2017
Vallarta SupermarketsPacoima, CA,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Resolved issues with cash registers, card scanners and printers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Properly verified customer identification for alcohol or tobacco purchases.
Correctional Officer IV, 12/2012 to 12/2017
Texas Department Of Criminal JusticeCity, STATE,
  • Maintained clear and open communications with all facility areas to support efficient and safe operations.
  • Detected potential threats and quickly defused conflicts.
  • Conducted internal security checks to ascertain inmate safety.
  • Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
  • Supervised residents during meal distribution and intake, recreation time and work-site performance.
  • Maintained records and logs of man hours, materials and equipment used.
  • Maintained correct physical head count at all times.
  • Inspected cells and conducted random searches of common areas.
  • Instructed inmates on work detail and oversaw work-site transportation.
  • Maintained communications with staff and inmate body to maintain safe, effective prison environment.
Waiter/Shift Leader, 06/2011 to 10/2012
Pizza HutCity, STATE,
  • Trained team on procedures and sales tactics to reach daily sales goals and promote superior guest experiences.
  • Supervised, motivated, and led employees to maintain productivity and customer service levels.
  • Maintained visually appealing and effective displays through use of lighting and signage.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Delegated tasks to employees and monitored activities and task completion.
  • Assisted General Manager with operations game plan and company initiatives implementation.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Troubleshooting and diagnostics
  • Issue diagnosis and resolution
  • Network security measures
  • Quality assurance controls
  • Microsoft Office
  • Maintenance and repair
Education and Training
: Full Stack Web Development, Expected in 01/2021
Lambda School - ,
High School Diploma: , Expected in 06/2011
Kountze High School - Kountze, TX,

Graduated with Distinguished Honors.

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Resume Strength

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  • Measurable Results
  • Personalization
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  • Target Job
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Resume Overview

School Attended
  • Lambda School
  • Kountze High School
Job Titles Held:
  • Market Coordinator
  • Cashier
  • Correctional Officer IV
  • Waiter/Shift Leader
  • High School Diploma