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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
Manpower Systems Analyst and Program Manager with over three years of military manpower requirements determination and manpower studies experience. Expert knowledge of Fleet Cyber manpower requirements, Navy warfare, programs, policies, procedures, and regulations. Secret government security clearance. Surface Warfare Officer qualified with over 22 years of tactical and operational professional military experience.
Skills
  • Manpower Systems Analyst
  • Human Resource Management
  • Program Management
  • Management Analyst
  • Program Analyst
  • Training and Professional Development
  • Detailed-oriented Manager
  • Exceptional Communication Skills
  • Lead Change Manager
  • Information Systems/ Cyber Security Manager
  • Surface Warfare qualified (Navy)
  • Continuous Process Improvement
  • Lean Six Sigma application
  • Solution Oriented and Results driven
  • Highly Flexible
  • Team/Work Group Leader
  • Operations Management
  • Technical reports and briefs
Work History
03/2013 to 04/2016 Manpower Program Manager, Manpower Management Analyst Navy Manpower Analysis Center- US Navy | City, STATE,
  • Skillfully directed 17 senior civilian and military management analysts in the complex manpower data collection, analysis, and workload determination for Fleet naval units and deployable staffs utilizing manpower requirements studies to support Combatant Commanders.
  • Analyzed and determined Federal Civilian "workload type" identification for multiple organizations using the Navy Total Force Manpower Policies and Procedures Manuals, policies,  and directives. Provided detailed results via information papers and briefs for manpower requirements determination.
  • Determined manpower workload and requirements for Navy Information System Technicians using Fleet Cyber Command, Fleet Cyber Forces, and other organizational policies and directives.
  • Analyzed and provided technical recommendations on over 100 Fleet Manpower Billet Change Requests submissions using Navy manpower documents, officer and enlisted occupational classifications system manuals, and other governing policies.
  • Analyzed, and provided impact and recommendations for over 30 Officer and Enlisted Occupational Classifications Standards via job analysis.
  • Provided stakeholders technical advice, guidance, and recommendations for management of manpower programs. Knowledge of relevant legislation, policies, regulations, methodologies, directives, and engineering principles.
  • Created, updated, and manipulated databases, spreadsheets, and power point slideshows for tracking and briefing statuses and results of manpower requirements studies. Results impacted over 175K manpower requirements.
  • Created, updated, and promulgated technical white papers, information papers and briefs using Microsoft Excel, Access, Word, PowerPoint, and SharePoint. 
  • Developed and provided effective methods to work through complex issues, solve problems, and support organizational leadership.
  • Identified process inefficiencies through gap analyses and Lean Six Sigma tools. Coordinated the update of Departmental Standard Operating Procedures and training systems.
  • Recommended operational improvements based on tracking and analysis.
  • Researched and resolved issues regarding the integrity of data flow into databases.


05/2010 to 02/2013 Graduate Student- Master Degree in Management with a concentration in Manpower Systems Analysis Naval Postgraduate School- US Navy | City, STATE,
  • PROFESSIONAL DEVELOPMENT AND EDUCATION:  Earned a Master of Science degree in Management with a concentration in Manpower Systems Analysis. Graduated Magna Cum Laude.
  • Concurrently earned a Joint Professional Military Education (JPME) Phase 1 Diploma at the Naval War College, Monterey, CA. Gained essential knowledge of Theater Security Decision Making, Strategy and War, and Joint Maritime Operations.
  • Analyzed and determined the effect of Defense Policies and Decisions on Personnel and Mission requirements.


04/2008 to 05/2010 Training and Readiness Officer, Human Resource Manager USS Gonzalez (DDG 66)- US Navy | City, STATE,
  • Directed organizational integrated training and personnel qualification requirements for 279 employees in support of sustained mission readiness resulting in greater than 97 percent operational readiness to support war-fighting mission requirements.
  • Tracked and assessed manpower, personnel, training and education requirements for the Information Systems Technicians as required by Fleet Cyber Forces, Fleet Cyber Command, and governing directives.
  • Directed operational and tactical training and personnel qualification procedures in accordance with military policies and regulations.
  • Coordinated and implemented complex Unit Level Training requirements.
  • Developed command-wide operational and administrative critical and non-critical schools training requirements tracking spreadsheets.
  • Decreased the command Personnel Qualification System delinquency rate by 65 percent by increased tracking, reporting, and inter-departmental communication efforts.
  • Successfully led certification in 13 warfare areas and completion of Basic Phase of Unit Level Training leading to the Gonzalez’ designation as an Independent Unit Ready for Tasking ahead of schedule.
  • Conducted training needs assessments for workforce and mission areas. Determined and scheduled required training with zero manpower shortages.
  • Managed, reviewed, and updated the Navy Training Manpower Personnel System career management program that led to increased manning readiness.
  • Prepared weekly and monthly training, operational, and tactical readiness status reports for internal and external leadership.


04/2006 to 04/2008 Communications and Information Systems Officer USS Klakring (FFG 42) | City, STATE,
  • Led eleven Information System Technicians (ITs) in the employment, update, and repair of the command-wide Local Area Network databases and systems.
  • Meticulously managed the organizational receipt, review, implementation, and response to over 100 Information Assurance Vulnerability Alerts from Fleet Cyber Forces.
  • Tracked and assessed manpower, personnel, training and education requirements for the Information Systems Technology Specialists as required by Fleet Cyber Forces, Fleet Cyber Command, and governing directives.
  • Successfully coordinated and led the ITs through a rigorous Board of Inspections and Survey Inspection (INSURV), Communications Systems Materiel and Maintenance Certification, Unit Level Training and Readiness Assessment Certification scoring over a 96 percent accuracy rate.
  • Led the IT team in the detailed preparation for all inspections to include accurately documenting and immediately (where feasible) correcting any Communication and Local Area Network discrepancies.
  • Prepared for and successfully completed the Red, Blue, and Green Team Cyber Security Assessment and Inspections.
  • Identified and resolved equipment degradation and shortages.
Education and Training
Expected in Master of Science | Human Resource Management Graduate Program - Professional of Human Resources Certification preparation course Webster University, Millington, TN GPA:

Expected in 2013 Master of Science | Management with concentration in Manpower Systems Analysis Naval Postgraduate School, Monterey, CA GPA:

Expected in 2012 Joint Professional Military Education Phase I Diploma | Professional Military Development Naval War College, Monterey, CA GPA:

   Emphasis in the following professional areas

  • Strategy and War
  • Theater Security Decision Making
  • Joint Maritime Operations


Expected in 2014 Qualification | Navy Manpower Analysis Center Manpower Specialist Navy Manpower Analysis Center, Millington, TN GPA:

Expected in 2014 Certificate | Lean Six Sigma (Green Belt) Commander Navy Recruiting and Personnel Commands, Millington, TN GPA:

Expected in 2006 Bachelor of Science | Chemistry- Pre Chemical Engineering Norfolk State University, Norfolk, VA GPA:

 

Professional Development Courses and Qualifications

Information and Communication Systems Manager, Training and Readiness Officer, Lean Six Sigma (Yellow Belt), Lean Six Sigma (White Belt), General Supervisory Skills, Microsoft Access, Microsoft Excel, Microsoft SharePoint, Human Resource Management for Supervisors, Diversity Training and Management, Barrier Analysis (Equal Opportunity/Diversity), Writing Advantage Franklin Covey Technical Writing, Essentials of Supervision, DON Merit System Principles for Supervisors, Instructor Training, First Line Leadership Development Program, Enlisted Surface Warfare, and Surface Warfare Officer.

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Resume Overview

School Attended

  • Webster University
  • Naval Postgraduate School
  • Naval War College
  • Navy Manpower Analysis Center
  • Commander Navy Recruiting and Personnel Commands
  • Norfolk State University

Job Titles Held:

  • Manpower Program Manager, Manpower Management Analyst
  • Graduate Student- Master Degree in Management with a concentration in Manpower Systems Analysis
  • Training and Readiness Officer, Human Resource Manager
  • Communications and Information Systems Officer

Degrees

  • Master of Science
  • Master of Science
  • Joint Professional Military Education Phase I Diploma
  • Qualification
  • Certificate
  • Bachelor of Science

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