manager distribution center resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Highly accomplished, versatile Transportation Manager with extensive background supporting U.S. military operations, including logistics, supply chain management and training of high-impact teams within everchanging environments. Dynamic leader,consistently achieves outstanding results while building and maintaining strong, loyal relations with both clients and colleagues. Moves and relates effortlessly across all levels of management.

  • Strategic Logistician
  • Cross-functional Leader
  • Budget controls
  • Skilled in Microsoft Office
  • Transportation management systems
  • Staff training and development
  • Warehouse activity management
  • HAZMAT Certified
12/2020 to Current
Manager; Distribution Center United States Air Force, USAF City, STATE,
  • Led 2 sections/19 personnel and oversaw 9.9K outbound shipments worth $234M.
  • Directly supervised enterprise's largest Inbound Cargo Activity receiving 806 tucks and processed 46.9K shipments worth $701.9M.
  • Supporting 6 Wings /52 Units/130 different aircrafts.
  • Facilitated HAZMAT operations, certified and validated self-life for 1,200 assets and delivered to customers within 36 hours, bested Air Force Standard with zero mishaps.
  • Managed high-visibility cargo innovation project and collaborated with Air Force Installation and Mission Support Center (AFIMSC) in tested new computer operating system, resulting in an increase of receiving production by 50%.
  • Eliminated 9 month cargo backlog worth $5M and averted 3 ROS's (Report of Survey's).
  • Created digitized tracking and accountability system for 5 section with the distribution center, efforts rectified misplaced cargo by 93%.
  • Developed distribution centers training plan and trained 19 personnel on 32 task, increasing work center knowledge and production by 70%.
  • Team Awarded 2021 DOD Packaging Award.
02/2019 to 11/2020
Manager; Personal Property and Passenger Travel United State Air Force, USAF City, STATE,
  • Provided logistical support for 9 Wings, 266 Mission Partners and 2 Geographically Separated Units (GSUs)
  • Supervised 33 personnel in 6 work centers providing customer service to over 53K DOD members.
  • Briefed directives, special instruction, entitlements, and policies for regions busiest Traffic Management Office.
  • Orchestrated 34K outbound personal property moves; work closely with commerical moving agents and Joint Personal Property Shipping Office-South Central region.
  • Collaborated with senior leadership in COVID response; aligned Transportation Management Office capabilities and crafted a response for stricter guidelines to maximize all operation and avoided Permanent Change of Station (PCS) interruptions for 837 mission critical personnel.
  • Oversaw passenger travel operations and issued 27K commerical airline tickets.
  • Benchmarked passenger processes by implemented a file share system for 28 units and eliminated unsecured data and increasing operation security.
  • Awarded 2 Air Force Commendation Medals, 2 Squadron/1 Group Team of the Month Award, and coined by Air Force Installation and Mission Support Center (AFIMSC) Commander.
02/2018 to 02/2019
Manager; Passenger Travel and Personal Property United States Air Force, USAF City, STATE,
  • Led 11 personnel and revived 4 processes and instated mass briefing; slashing office foot traffic by 88 % and saving 28 weekly man hours.
  • Oversaw Travel Management Company (TMC) $2M contract and manage Wing Centrally Billed Account (CBA), certified 12 invoices worth $2.5M, audited $225K in payments, investigated 13K services charges, and corrected 34 errors. Crushed the DoD 10 day standard by 5 days with 0% interest accrued.
  • Enforce General Service Administration (GSA) city-pair program for 3.7K travelers and monitored quarterly Unused Ticket Report. Examined 1.8K transaction and recouped $6.8K in unused tickets.
  • Validated and certified 3.8K Personal Property invoices; vectored $1.3M in accessorial services; alleviated $63K in excess detention and storage charges.
  • Award Air Force Commendation and coined by Wing Commander
02/2017 to 01/2018
Manager; Deployment Operation United States Air Force, USAF City, STATE,
  • Managed deployment readiness for 256 personnel; maintained mobility folders ensuring members maintain 100% qualified.
  • Monitored and updated Air Expeditionary Forces (AEF) reporting tool to reflect mission readiness for 260 posted Unit Type Codes (UTCs) covering 8 functional areas.
  • Scheduled and organized chemical warfare, weapons, Expeditionary Active Shooter (EAST) training.
  • Coordinated dental exams and public health screening.
  • Directed annual Emergency Management Inspection; guided inspector through 28 checklist items/100% compliant.
  • Awarded Air Force Achievement Medial and Unit Awarded AFGSC 2017 Daedalian Award.
04/2014 to 01/2017
Manager; Outbound Cargo Untied State Air Force, USAF City, STATE,
  • Led Outbound Cargo operations/2 sections; determined transportation mode, routing, and priority shipment in support of 2 Wings and 3 Aircrafts valued at $45B.
  • Managed contractor third party billing system; accounting for $314K in services.
  • Coordinated outbound shipments totaling $48.4M
  • Supervised/Trained 23 personnel.
  • Revamped section documentation process; eliminated outdated files; reducing man-hours by 50%.
  • Unit Awarded AFGSC 2016 Daedalian Award.
04/2012 to 04/2014
Personal Property Quality Control Inspector United States Air Force, USAF City, STATE,
  • Managed Personal Properly Quality Assurance program; coordinated and performed quality control inspection for DOD service members.
  • Conducted 4.8K inspection and noted 215 service violations; fortified 93% evaluation rate and bested Air Force standard by 7%.
07/2011 to 04/2012
Traffic Management; Personal Property United States Air Force, USAF City, STATE,
  • Process personal property documents; compute excess transportation cost.
  • Schedule counseling session for DOD members; arrange shipment pick up with Joint Personal Property Shipping Office.
11/2009 to 07/2011
Traffic Management; Packing and Crating Clerk United States Air Force, USAF City, STATE,
  • Pack and process outbound shipments
  • Used pneumatic/woodworking tools
  • Certified Forklift Driver
  • Hazmat Certified
Education and Training
Expected in 06/2017 to to
Associate of Arts: ADM/MGT Transportation MGT
Community College of The Air Force - Montgomery, AL
Expected in to to
Bachelor of Arts: Transportaion And Logistics Management
American Public University System - Charles Town, WV

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Resume Overview

School Attended

  • Community College of The Air Force
  • American Public University System

Job Titles Held:

  • Manager; Distribution Center
  • Manager; Personal Property and Passenger Travel
  • Manager; Passenger Travel and Personal Property
  • Manager; Deployment Operation
  • Manager; Outbound Cargo
  • Personal Property Quality Control Inspector
  • Traffic Management; Personal Property
  • Traffic Management; Packing and Crating Clerk


  • Associate of Arts
  • Bachelor of Arts

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