Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Program and project management professional, with over eight years of experience in various industries; including Federal and State government agencies. Result driven professional with proven skills in strategic planning, operational task management and quality-assurance. Specialized in data analysis, research and implementation support.
  • Data Analysis
  • Strategic Planning and Process Improvement
  • Quality Management and Assessment
  • Analytical Research and Program Management
  • Project leadership/Management
  • Stakeholder management
  • Requirements Analysis and gathering
  • Communication Planning and Delivery
  • Microsoft Office - PowerPoint, Publisher, MS Project, Word, Excel
11/2015 to 09/2016 Management and Program Analyst Department Of Labor | , ,
  • Managed multiple project activities (task orders) within assigned program.
  • Engaged in planning and monitoring of programs against set goals.
  • Prepared briefs/status updates to leadership (stakeholders).
  • Responsible for resource allocation and tracking of tasks.
  • Developed program goals and strategies for process improvement.
  • Trained and supported new personnel for success.
07/2010 to 10/2015 Delivery Senior Consultant/Task Order Team Lead Alachua County, Fl | , ,
  • Evaluated pertinent intelligence information from various FBI databases to include Top Secret systems, reconcile conflicts, decompose high-level information into details and disseminate.
  • Independently reviewed, analyzed and processed name check requests from federal, state and local agencies to include the congressional committees.
  • Analyzed and evaluated programs to provide executive management with factual information to be used in planning, monitoring and resource allocation.
  • Developed relevant guidelines and policies to enhance the program strategies and goals.
  • Trained and mentored new personnel on written communication, procedures and database.
  • Produced written products that summarize analytical judgment on investigative case information that impact Counterintelligence operational activity to share with the Intelligence and Non-Intelligence Community.
  • Responded to "24 hour expedited requests" from the State Department and White House with a 95% success rate.
  • Designed a tracking system to effectively report on statistics and organizational changes on personnel/staffing matter for the Intelligence Branch.
  • Active in the coordination of products relating to the Presidential Daily Briefings and the Director's Daily Briefings.
  • Integral in managing the Threat Review Prioritization (TRP) process which involved coordinating with external USIC agencies, developing timelines to ensure all requirements were met and editing narrative for the Counterintelligence Consolidated Strategy Guide (CSG).
  • Responsible for administrating the Intelligence Branch SharePoint website.
10/2008 to 06/2010 Program Specialist Rapid Global Business Solutions, Inc | , ,
  • Managed the deployment and staffing of Top Secret cleared security personnel in Africa, Asia, and Europe.
  • Developed the procedures to track employee "End of Contract" dates and scheduled replacement overseas security personnel.
  • Coordinated monthly training classes, prepared hiring packages, and briefed contract agreements.
  • Recruited, interviewed, and hired 15 to 20 employees per month.
  • Briefed all employees on security policy, awareness and education programs prior to deployment.
  • Managed visitor authorization requests, visa applications and authorization letters.
  • Processed diplomatic passports for overseas contracts.
  • Responsible for analysis, planning, implementing, coordinating, and performing the entire modernization program to include procurement of material and services and contract oversight activities.
  • Participated in management reviews to measure the progress and efficiency of the program.
  • Administered payroll for 80 employees.
08/2006 to 05/2008 Administrative Assistant II FAIRFAX COUNTY GOVERNMENT TAX RELIEF ADMINISTRATION | , ,
  • Processed 50 tax relief applications per week.
  • Interviewed tax relief applicants.
  • Held monthly outreach services to review financial documents and to determine tax relief eligibility.
  • Verified financial statement compliance with gross income and asset requirements.
Expected in December 2012 Master of Business Administration | Acquisition and Contract Management Strayer University, , GPA:
Acquisition and Contract Management 3.5
Expected in December 2005 Bachelor of Science | Management and Marketing Radford University, , GPA:
Management and Marketing
contracts, Data Analysis, databases, database, Delivery, editing, executive management, financial, government, hiring, leadership, letters, Director, managing, Excel, Microsoft Office, PowerPoint, MS Project, Publisher, SharePoint, Word, organizational, payroll, personnel, policies, Process Improvement, procurement, Program Management, progress, project management, Project leadership, Quality Management, quality-assurance, Requirements Analysis and gathering, Research, staffing, statistics, Strategy, Strategic Planning, tax, website, written, written communication
Additional Information
  • AWARDS *Employee of the month October 2012 *Employee Incentive Award May 2014

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School Attended

  • Strayer University
  • Radford University

Job Titles Held:

  • Management and Program Analyst
  • Delivery Senior Consultant/Task Order Team Lead
  • Program Specialist
  • Administrative Assistant II


  • Master of Business Administration
  • Bachelor of Science

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