Capable Program Analyst with proven history of enhancing the Department of Veteran Affairs operations. Well-coordinated in addressing problems, investigating root causes and implementing successful resolutions. Pursuing new professional opportunities with room for advancement. Strong leadership and team building skills, proven supervisory skills, and decision making. Effectively negotiate, explain and communicate with internal and external stakeholders. Background includes software development, QA testing, Business Analyst for product deployment, planning, testing and manage releases. Knowledgeable about documentation, schematics and production requirements.
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